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Signup page problems
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10 years 7 months ago #49661
by Craig
Signup page problems was created by Craig
I just got all of my membership plans setup, and I am trying to test the signup page. However the states dropdown is empty, and the submit button can not be clicked on even if I fill in all fields. I have attached a screen shot of where the problem is.
Note also that I did check the database to make sure the states where there.
Note also that I did check the database to make sure the states where there.
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10 years 7 months ago #49663
by Ian Dalkin
Replied by Ian Dalkin on topic Signup page problems
Is it still greyed out when the 'terms and conditions' box is checked?
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10 years 7 months ago #49664
by Craig
Replied by Craig on topic Signup page problems
Yes it is
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10 years 7 months ago #49665
by Ian Dalkin
Replied by Ian Dalkin on topic Signup page problems
Is it possible to post a URL so the community can test it with different browsers?
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10 years 7 months ago - 10 years 7 months ago #49666
by Craig
Replied by Craig on topic Signup page problems
You can try it here. Though after we solve this problem I may remove this link, its only for testing.
Last edit: 10 years 7 months ago by Craig.
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10 years 7 months ago #49667
by Ian Dalkin
Replied by Ian Dalkin on topic Signup page problems
The only thing I can see is that the 'State' field, which is a 'required' field, is not populating. If a user can't make a selection from that, the form wouldn't work. Maybe try disabling the field, that should narrow it down for the developer.
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10 years 7 months ago - 10 years 7 months ago #49668
by Craig
Replied by Craig on topic Signup page problems
Right that was the other problem I had posted about. I did try disabling it already and it did not allow me to click on the submit button still. You can try that right now (i disabled it).
If I go into the html content though and take the disabled off the button I was allowed to signup, but when I went into the membership plugin it showed that I signed up 3 times.
So theres basically 3 problems. The state dropdown is not being populated, the submit button is disabled, and after submission membership pro is showing 3 signups for one signup.
If I go into the html content though and take the disabled off the button I was allowed to signup, but when I went into the membership plugin it showed that I signed up 3 times.
So theres basically 3 problems. The state dropdown is not being populated, the submit button is disabled, and after submission membership pro is showing 3 signups for one signup.
Last edit: 10 years 7 months ago by Craig.
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10 years 7 months ago #49669
by Ian Dalkin
Replied by Ian Dalkin on topic Signup page problems
Probably something for the developer but I did notice one thing .. trying to log in using a dummy username and password takes me to a blank response page with no error message. Make sure your Joomla user configs and plugins are all enabled and configured properly.
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10 years 7 months ago #49674
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Signup page problems
@Craig: Please submit a support ticket so that we can check to see what's wrong and get it corrected.
@Ian: Thanks for helping me answering forum questions
.
Tuan
@Ian: Thanks for helping me answering forum questions

Tuan
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10 years 7 months ago #49695
by Craig
Replied by Craig on topic Signup page problems
I submitted one.
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