Upgrade Membership Link Question

  • Ben
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10 years 3 weeks ago #44235 by Ben
Hi, is there a better way to display the upgrade membership. I offer a basic 'free' account that i want customers to upgrade from easily, but as i see it the upgrade path seems to be difficult to navigate.

When the customer clicks on a menu item 'upgrade membership' it would be easier if that went straight to their plan with an upgrade button (say, in place of the 'action' button.)

many thanks, Ben

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10 years 3 weeks ago #44246 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade Membership Link Question
Hi Ben

Nice idea. Maybe I add support for a menu called Upgrade Membership and another one called Renew Membership which allow users to renew and upgrade their membership ?

Tuan

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10 years 3 weeks ago #44247 by Ben
Replied by Ben on topic Upgrade Membership Link Question
Hi Tuan,

That would solve the issue completely and make the upgrade/renew easy and intuitive.

Will it take long to implement?

B

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10 years 3 weeks ago #44248 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade Membership Link Question
Not long. That should be available sometime next week. I will try to spend time to work on it ASAP !

Thanks for your nice idea. It makes it supper easy for users to renew and upgrade their membership (why didn't I think about it before :( ).
Tuan

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10 years 3 weeks ago #44249 by Ben
Replied by Ben on topic Upgrade Membership Link Question
great.. as usual Tuan A1 support!!

Like most of the 'Eureka moments' I have Tuan, the solutions are hidden in plain sight.

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10 years 2 weeks ago #44474 by Ben
Replied by Ben on topic Upgrade Membership Link Question
Hi Tuan, any news on this?

Many thanks, Ben

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10 years 2 weeks ago #44483 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade Membership Link Question
Hi Ben

I am sorry. We had few days holiday this week and haven't had a chance to work on it yet. I will try to work on it during the weekend. So please be patient and wait for me fore few more days !

Regards,

Tuan

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10 years 2 weeks ago #44564 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade Membership Link Question
Hi Ben

I just completed the feature. You can download latest version, upgrade it to your site. After that, you can create a menu item to link to Upgrade Membership view of Membership Pro. Subscribers can access to that menu item, see the upgrade options, choose one and process upgrade his membership.

Same for renew membership view.

With these modifications, I think it is easier for subscribers to renew and upgrade his membership now (instead of accessing to Membership Profile, they can simply click on the menu item).

Please test it and let me know the result !

Tuan

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10 years 1 week ago #44775 by Ben
Replied by Ben on topic Upgrade Membership Link Question
Tuan, sorry been away so only just seen this.

Ive just installed and its amazing!! This is a massive improvement to the upgrade process, so brilliant work Tuan!!

I have a upgrade problem that was there before upgrade, so not as a result of new process. When someone upgrades from a free account (I call it taster account, which has its own joomla groups: Registered/Taster Member) they lose access and I have to go into users and manually enable their account.

Im pretty sure im doing something wrong with the process of moving them from a free member to a paid member (the joomla group for a paid member should be: Registered/Subscriber)

Any ideas what I am doing wrong please?

Well done Tuan (again), thanks, Ben

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10 years 1 week ago #44811 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade Membership Link Question
Hi Ben

I am sorry but I don't really understand the issues you mentioned in the last post. Could you please give me a detailed explanation so that I can understand and get it sorted ?

Tuan

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