JD 3.7 major issue after upgrade

EDIT: I tested a donation with our gateway (authorize.net) and the donation fails everytime... either a blank page or 500 error.
Ill have to restore from a back up
Let me know if there is anything i should do to troubleshoot

also
One of our custom fields displays a default text of ESHOP_PLEASE_SELECT as opposed to nothing.
I tried unpublishing the old/recreating the drop down list, but it still shows.

I installed the old version of Joomdonation and found 2 versions of donation information fields in my donation form.
The donation form did not process.
One instance was a text area as opposed to text field, and i found they were custom fields.
I unpublished these and was able to run donations again, so perhaps the issue with processing donations under the new version has something to do with duplicating fields?

Edit

Hi

Could you please submit a support ticket sending me admin and FTP account of your site? I will check to see what's wrong and get it fixed right away

Regards,

Tuan

i updated my support ticket. thanks again.

I had the same problem when Authorize was in test mode, and the plugin also said test mode. When Authorize was in test mode and the plugin said live, it looked like it was ok but you can't tell for sure because test mode does not record anything. But when both Authorize and the plugin were live, I got "Donation Failuire. Please try again or use a different card." But the "reason" which looked like it was from Authorize said "Thank you! Your order will be processed pending a standard transaction review. " We have automatic reviews for a lot of things (like possibly fake addresses), as a security measure. How can I make the error message say something else (such as a blank and just give the reason. Or just say Your donation is being reviewed, without saying donation failure?

Hi Nancy

The only way is that you have to modify the code in the file components/com_jdonation/view/failure/tmpl/defaut.php and remove the code below to remove the reason of the error (which is returned by Authorize.net):


Regards,

Tuan

Thank you.