Some Issues

Aside from those that I mentioned in my other thread, which could maybe be considered feature requests, here are a few issues I have noticed in playing with Joom Donation:

• --On the confirmation page, the "Process Donation" text does not fit within the button, so it overflows and is not all shown.
• --The email address entered into the donation form isn't passed along to Paypal and pre-filled like the name and address are.
• --If I try filling in the user name and password field on the donation page, then it gives a 403 - Access Forbidden error after clicking the "Process Donation" button. Shouldn't it be creating an account for them on my site?
• --I really wish there was some indication on the donation form that a PayPal account is required for recurring donations...it is not ideal to have the user get clear to PayPal to discover this.
• --I tested having a user pay via their Paypal account, but using a payment from their bank account (e-check) as the payment method instead of the Paypal balance. Everything seemed to work and Paypal returned me to the "Donation Completed" page, but no Joom Donation did not send any confirmation emails (either to the user or the administrator).

Well, that's all the time I have for the moment. I will post back if I find more things. Is there any way to fix the items listed above?

Thanks!

Edit: Apparently the bulleted list code on your forum doesn't work?

Hmmm...looks like no confirmation emails are sent for "Recurring" donation transactions, either. Also, for the transactions that have not gotten confirmation emails, there doesn't seem to be any record in the donors list. An "anonymous" donor did not work like I expected, either. I'm a little worried that Joom Donation is pretty rough around the edges..

Hi

First of all, you don't need to worry. I am here, available for support until you are satisfied . Regarding the issues you mentioned :

On the confirmation page, the "Process Donation" text does not fit within the button, so it overflows and is not all shown.

=> I believe it is something related to css of your site template. If you submit a support ticket sending me administrator and FTP account of your site, I can check and solve this issue for you.

The email address entered into the donation form isn't passed along to Paypal and pre-filled like the name and address are.

=> We will need to add one line of code to the file components/com_jdonation/payments/os_paypal.php. It is $this->setParam('email', $row->email); If you look at the file you should be able to add the code easily .

If I try filling in the user name and password field on the donation page, then it gives a 403 - Access Forbidden error after clicking the "Process Donation" button. Shouldn't it be creating an account for them on my site?

=> The reason is because you disable user registration on your site. Please enable user registration and the error will be gone !

I tested having a user pay via their Paypal account, but using a payment from their bank account (e-check) as the payment method instead of the Paypal balance. Everything seemed to work and Paypal returned me to the "Donation Completed" page, but no Joom Donation did not send any confirmation emails (either to the user or the administrator).

=> With Echeck payment, the money is not yet transfered to your account yet, so no emails are sent.... Emails will be sent when the Echeck payment cleared. In this case, please try to make payment from Paypal balance and It should all works well .

Tuan

Thank you for your reply. I decided I could just shorten the "Process Destination" text to make it fit. Would your css fix make the text smaller, or make the button bigger?

You were right about the user registration!

I guess that makes sense about the e-check payment, but what about the recurring payment? It processed at Paypal immediately, but there were still no email notifications, nor was the data recorded in the database.

Also, please address my questions in the other thread as well--I really wish there could be more configuration on a per-campaign basis.

Thanks again!

Hi

Regarding recurring payment when you made payment with Paypal, I still believe it is still something related to your Paypal account. Maybe IPN is disabled on your Paypal account? Could you please login to your account, access to History -> IPN History to see whether there are any IPN messages ? If yes, what are status of these messages ?

Tuan

Administrator wrote: Hi

Regarding recurring payment when you made payment with Paypal, I still believe it is still something related to your Paypal account. Maybe IPN is disabled on your Paypal account? Could you please login to your account, access to History -> IPN History to see whether there are any IPN messages ? If yes, what are status of these messages ?

Tuan

Yes, IPN was disabled. But I need to put something in for the Notification URL or Paypal doesn't let me turn it on. I have seen other places where you said to do a specific long link, and still others where you said I could just do my home page URL. Which is the best way?

I decided I could just shorten the "Process Destination" text to make it fit. Would your css fix make the text smaller, or make the button bigger?

Still curious about this. If it would make the button bigger, so that my text would fit at the current size, I am interested in that.

Thanks!

One other issue to add (a bug?):

When I use the Joom Donation Form plugin to insert a donation form within a Joomla article, when a logged-in user visits that article, most of the fields are correctly pre-populated with their user information. However, the email field is not filled with the email address (which seems to work in other forms, just not those embedded by the plugin); instead, it is erroneously filled with some code. I stripped a lot of it out, but it includes:

<!-- var prefix = 'mailto:'; var suffix = ''; var attribs = ''; var path = 'hr' + 'ef' + '='; var ady56841 =
document.write( '<a ' + path + '\'' + prefix + addy56841 + suffix + '\'' + attribs + '>' );
document.write( addy56841 ); document.write( '<\/a>' ); //-->
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Any fix?

Corey Kopp wrote: Yes, IPN was disabled. But I need to put something in for the Notification URL or Paypal doesn't let me turn it on. I have seen other places where you said to do a specific long link, and still others where you said I could just do my home page URL. Which is the best way?

Well, I tried turning IPN on with the home page as the notification URL, and a Paypal subscription (recurring payment) still did not result in the transaction making it into Joom Donation. You can see the IPN message in the attached picture: