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Proper Upgrade Procedure
- Eric Boone
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Up until now, I had no need to use the campaign functionality. I then turned it on and created a campaign, but the donate button was missing.
I saw a post on this forum where you recently upgraded the campaign module, so I un-installed the old version and installed the new version. Now the donate button is present, but selecting the button results in a 500 error.
I assume this latest error is probably due to some incompatibility between the new revision of the campaign module and the old version of the component.
The question I have is how do you safely upgrade the component from 1.3 to 2.0 without losing data? Do I simply install and let the new overwrite the old?
Thanks in advance.
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- Eric Boone
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However, there are a couple of bugs. I have reoccurring payments turned off, but the message send to the e-mail address is for the reoccurring payment, not a single payment.
Unfortunately, the person keeping track of the donations is not a Joomla back-end user and should not be. He will not be able to see the link. Also, could you post the original e-mail text for the recurring donation as I replaced it with the single payment text, which didn't send the e-mail info like before as I would have hoped.
The new donations are not showing up in the donor management list. This is critical if the e-mails do not work properly. I cannot get the all important legally require information.
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- Eric Boone
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The other issue is the donations are not showing up in the donation management tables as they should.
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- Tuan Pham Ngoc
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Thanks for reporting the issues . Please make sure that you have lastest version of the extension installed because I tested it again and didn't see the error .
If you still see the errors , please email your site infos to contact@joomservices.com (FTP account and Joomla administrator account) so that I can check your site and find out the issue .
Sorry for not repling you earlier . I come to my home on saterday last week ( my home doesn't have internet connection ) and just come back to my office today .
Looking forward to receiving your infor so that I can check and fix it soon .
Regards,
Ossolution Team
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- Tuan Pham Ngoc
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Regards ,
Ossolution Team
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- Eric Boone
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Regarding the two issues at hand.
I looked in the MySQL database directly and saw that my test transactions are in the donor database and assigned a campaign as they should have been. However, weather I select a campaign or not, none of the four new transactions appear in the Donation Management back-end page of Joom Donation.
I have no idea why the reoccurring donation e-mail goes out for single donations only. I hope you have an idea.
I will set you up with a back-end login here shortly.
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- Tuan Pham Ngoc
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I looked in the MySQL database directly and saw that my test transactions are in the donor database and assigned a campaign as they should have been. However, weather I select a campaign or not, none of the four new transactions appear in the Donation Management back-end page of Joom Donation.
=> The transactions only appear in donation management page if you have paid for it . What payment method are you using for testing ?
I think I should check it directly on your site to see and fix the issue . Please send me your site information . Once I had it , I will check and fix it for you .
Regards,
Ossolution Team
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- Eric Boone
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Thanks
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