Hello Sharon
Is there a way to modify how the user displays on "My Tickets" I ask because right now it's showing my full name plus username
Not sure how you want to modify the code. But I believe you will need to modify code in the file components/com_helpdeskpro/View/Tickets/tmpl/default.php
In the "Ticket Details" area the user ID displays the user ID followed by the ID number. We're okay with the user ID displaying but is there a way to hide the number
Same as above. Code modification is needed and you will need to modify code in the file components/com_helpdeskpro/View/common/tmpl/ticket_customer_info.php
Please note that for both changes above, after modification is done, you should move the change to template override so that the change won't be lost when you update to future releases of the extension
Regards,
Tuan
