Valid coupon code & times used

1. How we ensure that the coupon code that the user enters is a valid code?
Currently if the coupon code is not valid, the form can still be submitted but the discount is just not applied.
I have added the custom code to make the coupon code a required field.
Now I would like to ensure that the coupon code is valid, else the form cannot be submitted.

2. Limit the number of times a coupon is used
Can I confirm what is the difference in these fields:
Times:
Times Used:
Max Usages Per User:
I would like to set it such that the coupon code can only be used once.

Waiting for your reply. Thank you!
 

Example:
Coupon code has been setup to be used for Event 1 & Event 2.
This coupon code can only be used once.

User registers for Event 1 and uses the coupon code.
User is able to submit the registration form with the discount applied.

Same user registers for Event 2 and uses the same coupon code.
User is still able to submit the registration form, but without the discount applied.
> User should NOT be able to submit this registration form.

The aim is to prevent the user from submitting the registration form again, if the coupon code has already been used.
Before submitting the form, can the system check if the coupon code is still valid for use?
If it is not valid, the registration form should not be able to be submitted.
Valid coupons check: Correct code & if hit max usage times.
 

Hello

1. The coupon code is optional. If user enters a valid coupon code, he will receive discount for their registration. If he does not enter valid coupon code or enter a wrong coupon code, the registration is still allowed. But he won't receive discount for registration

So we do not support required coupon code.

2. About these fields :

- Times : Control total number of times the coupon code can be used for all users.

- Times Used : Just statistic data shows how many times that coupon code has been used by registrants so far

- Max Usages Per User: Control how many times the coupon code can be used by each user. For example, if you set that to 1, each user can only use that coupon code for one time only

Hope my answers are clear to you

Regards,

Tuan

Hi Tuan, thank you very much for your explanation.

I would like to make sure that the coupon code can only be used certain number of times (X times) and it has to be a valid code.
Where a valid code means: Correct code & has not hit max usage.

So when users enter the code more times than max usage (X+1 times), the discount cannot be applied, therefore the form should not be able go through.
A message appears: "Invalid coupon code (max use hit)"

In summary, I would the Event Registration form to work like this:

Correct coupon code & has not hit max usage:
Form can be submitted.
- RESOLVED, system already works like this.

No coupon code:
Form cannot be submitted.
Message appears: "This field is required"
- RESOLVED with custom code that you provided #158609

Wrong coupon code:
Form cannot be submitted.
Message appears: "The coupon you entered is invalid"
- RESOLVED, system already works like this.

Coupon code max usage hit:
Form cannot be submitted.
Message appears: "Invalid coupon code (max use hit)"
-  So this is the only one that needs to be resolved.


Can please let me know how this can be achieved.
Thank you!

As I said, coupon code is optional, so the system does not prevent the form from being submitted if the coupon code is not valid

If you want to prevent the registration processed when a coupon code is used, you will need to perform customization to perform this validation

Regards,

Tuan

Ok noted. I am ok to do the customisation.
Please let me know what codes to change for the validation. Thank you!

What type of registration you are using on your site? Individual / Group Registration Or shopping cart ?

I will need this for both Individual & Group Registration.

It will cost you 25$ for implementing this validation for both registration types

Regards,

Tuan

Ok agreed. How should we proceed?