offline payment

Hello,

How can I change the text for offline payment after logging in

Please send the offline payment via our bank account. Information of our bank account is as follow :

Account Holder Name, Bank Name, Account Number XXXYYYZZZZ

If we don't receive your payment within 3 days, we will cancel the registration and you cannot attend to this event.

Regards,

Event management team


How and where can I prevent the registration from being deleted after 3 days.

many Thanks

Hello Dietmar

1. To change the text, please see instructions at eventbookingdoc.joomservices.com/basic-s...gins/offline-payment . Basically, you need to go to Events Booking -> Emails & Messages, find and change the two message items below:

- User email body (offline payment)
- Thank you message (offline payment)

2. To prevent the records from being deleted, you need to configure the plugin System - Events Booking Offline Payment Handle . Edit that plugin, set Number Days To Cancel Registration parameter to 0 and registration records won't be cancelled anymore.

Regards,

Tuan

  where can i find the plugin via ftp

Thanks

You do not have to edit to change it. It is a plugin parameter, so you can just go to Joomla plugins management page, find that plugin to edit and change the parameter from administrator interface. You do not need to edit the code

Tuan

i found the plugin in joomla, changed it. The plugin was not activated, I have to activate it

Thanks

Hmm

If the plugin is not enabled, then registration won't be deleted. Seem you do not need the feature provided by that plugin, so just delete it.

The text you see "If we don't receive your payment within 3 days, we will cancel the registration and you cannot attend to this event" is just the sample text in offline payment message. It does not mean registrants will be deleted, unless you enable the mentioned plugins

Regards,

Tuan

Thank you very much for the quick help and the great support

You're welcome. Please continue using the extension. If you have questions or need help, please don't hesitate to ask us

Regards,

Tuan