Is it possible for registrants to edit their own registration?

I would like for registrants to be able to edit their own event registration. This of course till the date set in "Registrant Edit Close Date".
But I don't see any "Edit" button when a registrant has registered for an event. I only see a "Cancel Registration" button.
And when the registration period has ended I don't see any text in the event to indicate that the user is registered for this event. Yes, he has received an email stating that he is registered, but it doesn't show in the events list.

I read something about the Event history list. But that menuitem doesn't work for me. When looking at the code I see that offline payments are excluded in this list. But that is the only payment method that we are using.
Is there someway arount this, so, my users will be able to see and edit their registration?

Greetings,
Rob

Hi Rob

Yes. You should use Registration History menu item type and we will go from there

Regards,

Tuan

Yes, but the Registration History menu item stays empty although I have registered for two events.
I only see a drop down menu with the two events I am registered for, but no table with the registration information.
Only the line "No registration records found".

What am I doing wrong?

Hello

For this, I will have to check it directly on your site. Please submit a support ticket sending us super user account of your site and tell us what we need to do to see the issue

We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

Ok, I have submitted a support ticket.
Thanks in advance for looking into it.

Thanks. We will check and solve the issue via support ticket

Regards,

Tuan

The issue is solved.

I made a mistake in my configuration. To make this work you have to do the following:
Go to: Events Booking -> Configuration, look at Themes tab, Registrants Management section, and make sure at least one of the two config options below (or both) set to Yes:
- Include Group Billing Records In Registrants Management
- Include Group Members Records In Registrants Management

On my site they were both set to No, so I set them both to Yes and the issue was solved.
Thanks to Tuan for giving me this solution!

Yes, just want to be more clear. If you are having group registration, at least one of the two config options above must be set to Yes. Otherwise, you won't see any registration records for group registrations

Regards,

Tuan