Total number of sold tickets and number of checked-in on front end

Hi, I am looking for a way to assist our check-in desk. We need to know the total number of sold tickets and also know the number of people present in the venue.
Currently there is the registrant list, but it displays a line with the amount of tickets for the registrant. The total below has the number of lines, not the number of tickets. It is also not easy to count the number of checked-in people.

Any ideas?

Regards, Frans

We do not have these information displayed at the moment. I do not know how that would help with the check-in. Could you please explain more details ?

Tuan

Hi Tuan,
I realise it is a special use case.
We have a team at our events responsible for check-in and handling finance (cash and card payments at the desk). That team is also responsible for payment of the venue and artists. The venue wants a certain amount for each person entering the venue. For some artists we have an agreement that they are payed a certain amount for each sold ticket.

Also, there are fire regulations limiting the number of persons, requiring us the state the amount of people inside.

Currently we get the information from the back end by exporting the registrant list & counting tickets and checked-ins. This is quite time consuming to set up, a person from the finance team has to have back end access and knowledge how to handle the export spreadsheet (we also need a laptop, only for this purpose).

So, I was wondering if there is an easier way to find the number of sold tickets and the number of checked in.

Regards
Frans

That would require code customization but it is doable. But where should these information be displayed ?

Tuan

I have not given much thought about where. Perhaps an existing view or module with a simple event list can be modified?
For instance, I see a front end menu possibility 'Manage Events' where it could be added to the list. Our check-in team should only be authorised for viewing, of course.

Perhaps the various event lists are getting too crowded with information. Maybe add a button or link 'More', or 'Statistics' with a popup where lesser used items can be placed?

Just some thoughts.

Regards,
Frans

Maybe display that information on event details page would be best. But this would require customization and will cost you small fee. If you are interested, please submit a support ticket and we will discuss more details about it

Regards,

Tuan

Hello Tuan,

we have a similar issue, just to display the number of already reserved seats at the event detail page.
It would be perfect to see the available seats as well (or to choose, which should be displayed...).
The numbers are well known as I can see in the backend...
If it would generate a fee for development, please let me know!

Regards,

Peter

Hi Peter

If I understand your request correctly, you can go to Events Booking -> Configuration, look at Themes tab, set Show Available Places config option to Yes and the available places/seats will be displayed

Tuan

Hi Tuan,

this was exactly what I was looking for
I was just caught in translation
Thank you very much for your quick response!!!

Regards,

Peter

You're welcome

Tuan