User registration integration :: message error

Hello,

I activated the function "User registration integration". So, in the frontend I see the connection fields. When I connect, I see this error message:

Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser. Please refresh/reload page before filling-in.

I do not see how to fix that. Have I forgotten something?
Thank you

Hello

From my experience, the issue might happens because you enable cache on your site. Could you please disable cache, and try again?

If the issue still not sorted, please submit a support ticket sending us super admin account of your site and link to the page which we can see the error

We are going to check to see why it happens and get it sorted

Regards,

Tuan

Hi,
I opened a ticket
thanks

Thanks. We are going to check and get it sorted ASAP, lately on Monday morning (it is Sunday morning here now). Please wait for us

Regards,

Tuan

Hi,

I have been having the same issues as mentioned here with regards to activating registration login, but when testing I get the same error message at login. The site has all cache disabled and I have cleared any new cache but the problem still happens, did you find a fix for this? As it would be a very useful feature to have.

Thanks

Hi Daniel

For this, we will have to check it directly on the site to see what's causing the error and get it sorted

So please submit a support ticket sending us super admin account of your site and link to the page

We will try to check to see what's causing that issue and get it sorted

Tuan

HI Tuan,

I'm sorry due to the nature and content of our website, I'm not able to give you full access to the account, is there anything you can think of that I can test, or is there anything you found out from the previous person who had this issue.

Thanks,

Dan.

Do you use Community Builder on your site?

yes we do, could there be an issue with that or a plug in that is missing?

Yes. I remember Community Builder has a system plugin which can cause this error

Please go to Extensions-> Plugins, find that plugin (I don't remember exactly the name), click on it to edit

There will be a tab called Parse URLs (or something like that displayed). You can set the two parameters inside that tab to No, save the plugin

After that, check it again, the error should be sorted

Tuan