EB Paypal Pro Not Displaying Properly at Checkout

  • Alan Oviatt
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9 years 1 month ago #94433 by Alan Oviatt
Please see the image attached - Not sure why I am only getting 1/2 box displaying the charges - impossible for a customer to read. Any thoughts?

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9 years 1 month ago - 9 years 1 month ago #94434 by James Riley
Replied by James Riley on topic EB Paypal Pro Not Displaying Properly at Checkout
CSS conflict with your template. If you could you post a URL to a registration page, I can help you with overriding the CSS so that it works properly :)

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Last edit: 9 years 1 month ago by James Riley. Reason: added "with your template"

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9 years 1 month ago #94435 by Alan Oviatt
Replied by Alan Oviatt on topic EB Paypal Pro Not Displaying Properly at Checkout
Thank you for the help!!

smarttherapist.org/index.php/events

And I only get a registration icon for the first event. Subsequent events not showing registration option.

Do you need an admin login?

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9 years 1 month ago - 9 years 1 month ago #94437 by James Riley
Replied by James Riley on topic EB Paypal Pro Not Displaying Properly at Checkout
One line of CSS should fix this for you :)
In [Event Booking -> Configuration -> Custom CSS tab], add the following:
.eb-container {box-sizing: content-box !important;}

As for the [Register] button not showing for other events, it's either a case of the event's 1) [Registration Start Date] still being in the future, 2) [Cut Off Date] having passed, or 3) {Registration Type] being set to "Disable Registration". #1 is the most likely reason.

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
Last edit: 9 years 1 month ago by James Riley.
The following user(s) said Thank You: Alan Oviatt

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9 years 1 month ago #94438 by James Riley
Replied by James Riley on topic EB Paypal Pro Not Displaying Properly at Checkout
Oh -- forgot to mention that this CSS should also fix the problem of characters with descenders (the part of a letter that descends below the baseline, eg "g", "y", etc.) being cut off in the text entry part of your form too.

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.
The following user(s) said Thank You: Alan Oviatt

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9 years 1 month ago #94441 by Alan Oviatt
Replied by Alan Oviatt on topic EB Paypal Pro Not Displaying Properly at Checkout
That has fixed everything! Thanks for your great support!

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9 years 1 month ago #94442 by Alan Oviatt
Replied by Alan Oviatt on topic EB Paypal Pro Not Displaying Properly at Checkout
Spoke too soon - Register icon's now showing up but css did not fix the box issue. Registration for the event fails (i am still in sandbox mode - this may make a difference) Can you look at the two attachments and let me know what you think?

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9 years 1 month ago #94444 by James Riley
Replied by James Riley on topic EB Paypal Pro Not Displaying Properly at Checkout
Oops! I missed the input selector :whistle:

Replace the previous suggested CSS with this:
Code:
.eb-container input[type="text"] { box-sizing: content-box !important; }

Here's what your form should then look like:

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

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9 years 1 month ago #94445 by James Riley
Replied by James Riley on topic EB Paypal Pro Not Displaying Properly at Checkout
The registration failing is probably the result of the sandbox mode. When you do go to live payment mode, make sure that you edit the PayPal payment plugin options, inserting your account info: [Event Booking -> Payment Plugins -> select the plugin -> edit info]

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

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9 years 1 month ago #94447 by Alan Oviatt
Replied by Alan Oviatt on topic EB Paypal Pro Not Displaying Properly at Checkout
Sorry about this, but still no bueno. It does not look like your image, still not properly sizing. Strange...

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