Urgent Help - Page not found error

  • ravirdprasad
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14 years 7 months ago #5474 by ravirdprasad
Urgent Help - Page not found error was created by ravirdprasad
I created the Event with Individual and Group registration option. I tried the individual registration.

I enter all the details, get to the confirmation page, everything is okay till now. When I click the Process Registration button I go to a page not found error (Firefox Error 500)

Below is the link.

mysite.com/events?view=complete&id=16

Basically, the view complete page is not showing!

Tuan, can you please look into it... the site is going live tomorrow.

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14 years 7 months ago #5477 by ravirdprasad
Replied by ravirdprasad on topic Re: Urgent Help - Page not found error
any solution?

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14 years 7 months ago #5480 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Urgent Help - Page not found error
Hi

It is something strange with your site. Could you give me administrator account of your site so that I can check it ?

Thanks,

Tuan

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14 years 7 months ago #5497 by ravirdprasad
Replied by ravirdprasad on topic Re: Urgent Help - Page not found error
Tuan, I have sent you an email. Pls. check.

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14 years 7 months ago #5506 by ravirdprasad
Replied by ravirdprasad on topic Re: Urgent Help - Page not found error
Tuan, did you get a chance to look into it.

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14 years 7 months ago #5508 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Urgent Help - Page not found error
Hi

I tried to install Joomla explorer to make the modification on your site. However, I could not modify the code because of permission issue. So please follow the instructions below to fix the issues :

1. Open the file components/com_eventbooking/models/register.php .

2. Look at the code at line 101 :
Code:
$url = JRoute::_('index.php?option=com_eventbooking&view=complete&id='.$row->id.'&Itemid='.$Itemid);

and change it to :
Code:
$url = JRoute::_('index.php?option=com_eventbooking&view=complete&id='.$row->id.'&Itemid='.$Itemid, false);

3. Look at the code at line 104 :
Code:
$url = JRoute::_('index.php?option=com_eventbooking&view=complete&id='.$row->id.'&Itemid='.$Itemid);

And change it to
Code:
$url = JRoute::_('index.php?option=com_eventbooking&view=complete&id='.$row->id.'&Itemid='.$Itemid, false);

4. Save the file and upload it again to your server. After that, the issues will be fixed .

A copy of the file was sent to you via email. So you can simply get the file, unzip it and upload to components/com_eventbooking/models folder to fix the issue .

Thanks ,

Tuan

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14 years 7 months ago #5545 by ravirdprasad
Replied by ravirdprasad on topic Re: Urgent Help - Page not found error
The solution you provided does not work...

I register for a event and when I click on Process registration i got to the page www.mysite.com/events?view=complete&id=25

and get the following error:

500 - Layout "table" not found

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14 years 7 months ago #5546 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Urgent Help - Page not found error
Hi

Could you please send me FTP account of your site so that I can check and modify code directly on your site ? It seems you don't have latest build of the extension. The issue you are talking about what fixed before (for one or two weeks, I don't remember exactly) .

You can also contact me via Skype, YM, MSN or Gtalk so that I can fix it directly for you !

Thanks,


Tuan

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