Problems with Event Booking Registration Form

  • Arthur Falconer
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11 years 2 months ago #42594 by Arthur Falconer
Problems with Event Booking Registration Form was created by Arthur Falconer
I have 2 problems with Event Booking Event Registration Form

1/ Showing some fields as required even though it is set as not required in the configeration

2/ When I tried to process a registration it went to the Main Page so I activated the fix in the configuration, redid to registration and got this error..
"1064
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '))' at line 1 SQL=SELECT * FROM chal_eb_fields WHERE fee_field = 1 AND published= 1 AND display_in IN (0, 4, 5) AND (event_id = -1 OR id IN (SELECT field_id FROM chal_eb_field_events WHERE event_id=))"


The site is canowindrachallenge.org.au.. you already have login details but if not I am happy to email seperately

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11 years 2 months ago #42600 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problems with Event Booking Registration Form
Seems related to old version of Events Booking ? What version you are using ?

Tuan

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11 years 2 months ago #42605 by Arthur Falconer
Replied by Arthur Falconer on topic Problems with Event Booking Registration Form
Version 1.6.2 it is only a few of months old

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11 years 2 months ago #42665 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problems with Event Booking Registration Form
Yes, I see. We usually work and fix small bugs from time to time, so even you are currently have latest version (1.6.3 in this case), it might still be "old version". I remember that we fixed this issue long time ago. We provide free upgrade for one year for each purchase, so please access to My Downloads menu item , see your order, download latest version and upgrade it to your site.

If your order was expired, please send an email to tuan@joomdoantion.com so that I can send latest version to you.

Regards,

Tuan

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11 years 2 months ago #42717 by Arthur Falconer
Replied by Arthur Falconer on topic Problems with Event Booking Registration Form
Hi, The new download is defininately a later version as the previous on did not have the Invoice Function.
It has fixed the Registration issue and it seems to be OK.
The other problem with the Required Fields is stil not working.
In the configuration settings I have some fields as required and some fields not required but in the actual user registration form all fields are REQUIRED. How can I correct it so only the configured fields are required in the form.
Thanks

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11 years 2 months ago #42740 by Bob Kelley
Replied by Bob Kelley on topic Problems with Event Booking Registration Form
Tuan, Hi I just bought and Downloaded Events Booking and have same issue. Fields set to be NOT required
still display as REQUIRED. Also COUNTRY should appear after ZIPCODE it is in wrong position
I also tried to make TRANSLATION like I learned in MembershipPro.....but after making edit and saving
it reverts to the original wording in translation table

Bob

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11 years 2 months ago #42756 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problems with Event Booking Registration Form

Arthur Falconer wrote: Hi, The new download is defininately a later version as the previous on did not have the Invoice Function.
It has fixed the Registration issue and it seems to be OK.
The other problem with the Required Fields is stil not working.
In the configuration settings I have some fields as required and some fields not required but in the actual user registration form all fields are REQUIRED. How can I correct it so only the configured fields are required in the form.
Thanks


=> The settings in Configuration area (required/not required) will only be used for new events. For existing events, you will need to edit the event, change the settings from there and it will work well !

Regards,

Tuan

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11 years 2 months ago - 11 years 2 months ago #42757 by Bob Kelley
Replied by Bob Kelley on topic Problems with Event Booking Registration Form
Hi Tuan .....it is (was) a new event.....but I then went back edited the event and it still did not work

*** I DID get it to work.....THANKS

However I still need help with moving COUNTRY field to after ZIPCODE

and

Translation will not save changes
Last edit: 11 years 2 months ago by Bob Kelley.

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11 years 2 months ago #42758 by Arthur Falconer
Replied by Arthur Falconer on topic Problems with Event Booking Registration Form
OK, Sorry I did know that and forgot.. All fixed and working well/

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