Admin Emails being sent to Users upon registration

  • Jon-MIchael Gillispie
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12 years 4 months ago #23861 by Jon-MIchael Gillispie
Admin Emails being sent to Users upon registration was created by Jon-MIchael Gillispie
The component is copying the users on the admin "New Registration For Event" emails. The users end up getting two emails, the admin email and the user email. I checked the settings and all the message settings appear to be correct.

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  • Jon-MIchael Gillispie
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12 years 4 months ago #23908 by Jon-MIchael Gillispie
Replied by Jon-MIchael Gillispie on topic Re: Admin Emails being sent to Users upon registration
:( The email reminders are sending the same email to multiple registrants. The date and title of the event are correct, but the same email is sending to multiple people instead of an individual email with the registrants Name. The [REGISTRATION_DETAIL] is not working properly. Each registrant is receiving multiple emails. Please Help!

Example 1:

From: Houston HIV/STD & Viral Hepatitis Prevention [mailto:registration@houstonprevention.com]
Sent: Wednesday, January 16, 2013 4:48 AM
To: user1@sample.com; user2@sample.com; user3@sample.com; user4@sample.com; user5@sample.com; user6@sample.com; user7@sample.com; user8@sample.com
Subject: Reminder for event National HIV/AIDS Strategy Update

Dear User Number 8,

This is a reminder that you have registered for Training Course 1. The event will occur on 01-17-13 1:00 pm, so please come and attend the event on time.

Registration Details

[REGISTRATION_DETAIL]


Configuration of Reminder email body

Dear [FIRST_NAME] [LAST_NAME],

This is a reminder that you have registered for [EVENT_TITLE]. The event will occur on [EVENT_DATE], so please come and attend the event on time.

Registration Details

[REGISTRATION_DETAIL]

Arriving Late to Training Session

Each training session has a start time and an end time. It is imperative that each training session begin at the specified time to ensure coverage of all training materials. Training session times are listed on the Training Calendar found on the Bureau’s webpage and outlined on the Registration Confirmation Registrants will receive. Individuals arriving 16 minutes after session initiation by the trainer/facilitator will be considered as “late” or “no show” and turned away and will need to register for the next available training course. No exceptions, excluding inclement weather (unpleasant weather which is stormy, rainy, or snowy) conditions. Registrants should notify the Training/Capacity Building Unit Staff of any cancellations at least 24 hours prior to the training course date, if possible. A “no show” is reported to Compliance/Quality Assurance.

Regards,

Houston Prevention.com

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