Auto send email when offline_payment is paid

Hello,

I was wondering if it is possible to automatically send email of confirmation when " Registration Status " changes to "Paid". I have offline_payment for my users, so they pay to the bank. So when I confirm the payment from the bank, I simply just for to the registrant details and choose paid, is it possible an email to be sent to them automatically once I choose paid?

Thanks in advance,

Shina

Hi Shina

At the moment, the system doesn't send an email to registrants when you edit the registration record and set it from Pending to Paid. However, it does send emails to registrant if you go to Events Booking -> Registrants and publish the registration record .

Please try that option and you will understand what I meant !

Tuan

Hi Tuan,

That publish didn't work either, I think that might be because I didn't register the user as "registered (joomla user)" - I only filled in the data for the event.

So what do I do in this case, it is extremely nice to update the registrant once their payment as being confirmed by changing their status to paid. I guess I have to do it manually?

No Shina

You don't have to do it manually. What version of the extension you are using ? If you have atleast version 1.4.5, it should work !

Tuan

Well it doesn't work and I have attached the screenshot of my back-end as a prove.. Also I noticed I can't install this plugin ( plug_cb_ebregistrationhistory ) and I don't know why. Can it be the reason?