Terms & Conditions popup

  • BorderC
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12 years 3 months ago #13708 by BorderC
Terms & Conditions popup was created by BorderC
Hey guys,

I know this issue has been discussed before, and that a fix has been posted in the "Solutions" category of the forum. I have tried that solution, but it didn't work for me. Here is my problem:

The "Terms and Solutions" popup window is blank.

I am running the latest version of EB on Joomla 2.5.1 and with a template created in Artisteer. Can you maybe advise how I can pinpoint what is causing the problem and better yet, how I can fix it.

Thanks!

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12 years 3 months ago #13711 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Terms & Conditions popup
Hi

The extension included a fix for this issue in the latest version. So to solve the issue, simply upgrade your site to latest version. Then go to Event Booking -> Configuration, find the config option Fix Terms and Conditions popup, set it to Yes. After that, it will work as expected !

Regards,

Tuan

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12 years 3 months ago - 12 years 3 months ago #13715 by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
I think I have the latest version installed (1.4.3 ) and I have tried to check/uncheck the Fix terms in the config. Still doesn't work.

If you want to have a look, please go to www.anotherproject.se/textile17 and select "Kurser" from the menu.

Thanks for your assistance.
Last edit: 12 years 3 months ago by BorderC.

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12 years 3 months ago #13716 by yannis
Replied by yannis on topic Re: Terms & Conditions popup
Hello

where should the link to the terms and conditions show up, should it be on the registration form? I suppose yes?

I have activated it in the general config file for the event plugin, asigned an article but it does not show up ....any ideas,


thanks

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12 years 3 months ago #13717 by yannis
Replied by yannis on topic Re: Terms & Conditions popup
no worries fixed!!

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  • BorderC
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12 years 3 months ago #13718 by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
I don't follow. Is this reply directed to me?

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12 years 3 months ago #13724 by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
Just to clarify: I still have the described issue and am in need of advise. Thanks!

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12 years 3 months ago #13735 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Terms & Conditions popup
@BorderC :

I just checked and found that you are still not using latest version or you haven't set the config option to Yes yet . So please :

1. Download latest version from Orders History of your account and upgrade to your site .

2. Go to Event Booking -> Configuration, find the config option "Fix Terms and Conditions popup issue", set it to Yes.

After you completed the above steps, it will work fine .

Regards,

Tuan

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12 years 3 months ago #13755 by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
Followed everything you advise, but the issue remains. ANy other suggestions?

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12 years 3 months ago #13777 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Terms & Conditions popup
@BorderC: I am sure that it is something wrong with your setting. Please submit a support ticket giving me administrator and FTP account of your site so that I can check it for you . I will tell you the reason once I checked it !

Tuan

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