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Terms & Conditions popup
- BorderC
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13 years 3 months ago #13708
by BorderC
Terms & Conditions popup was created by BorderC
Hey guys,
I know this issue has been discussed before, and that a fix has been posted in the "Solutions" category of the forum. I have tried that solution, but it didn't work for me. Here is my problem:
The "Terms and Solutions" popup window is blank.
I am running the latest version of EB on Joomla 2.5.1 and with a template created in Artisteer. Can you maybe advise how I can pinpoint what is causing the problem and better yet, how I can fix it.
Thanks!
I know this issue has been discussed before, and that a fix has been posted in the "Solutions" category of the forum. I have tried that solution, but it didn't work for me. Here is my problem:
The "Terms and Solutions" popup window is blank.
I am running the latest version of EB on Joomla 2.5.1 and with a template created in Artisteer. Can you maybe advise how I can pinpoint what is causing the problem and better yet, how I can fix it.
Thanks!
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- Tuan Pham Ngoc
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13 years 3 months ago #13711
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Terms & Conditions popup
Hi
The extension included a fix for this issue in the latest version. So to solve the issue, simply upgrade your site to latest version. Then go to Event Booking -> Configuration, find the config option Fix Terms and Conditions popup, set it to Yes. After that, it will work as expected !
Regards,
Tuan
The extension included a fix for this issue in the latest version. So to solve the issue, simply upgrade your site to latest version. Then go to Event Booking -> Configuration, find the config option Fix Terms and Conditions popup, set it to Yes. After that, it will work as expected !
Regards,
Tuan
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- BorderC
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13 years 3 months ago - 13 years 3 months ago #13715
by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
I think I have the latest version installed (1.4.3 ) and I have tried to check/uncheck the Fix terms in the config. Still doesn't work.
If you want to have a look, please go to www.anotherproject.se/textile17 and select "Kurser" from the menu.
Thanks for your assistance.
If you want to have a look, please go to www.anotherproject.se/textile17 and select "Kurser" from the menu.
Thanks for your assistance.
Last edit: 13 years 3 months ago by BorderC.
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13 years 3 months ago #13716
by yannis
Replied by yannis on topic Re: Terms & Conditions popup
Hello
where should the link to the terms and conditions show up, should it be on the registration form? I suppose yes?
I have activated it in the general config file for the event plugin, asigned an article but it does not show up ....any ideas,
thanks
where should the link to the terms and conditions show up, should it be on the registration form? I suppose yes?
I have activated it in the general config file for the event plugin, asigned an article but it does not show up ....any ideas,
thanks
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13 years 3 months ago #13717
by yannis
Replied by yannis on topic Re: Terms & Conditions popup
no worries fixed!!
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- BorderC
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13 years 3 months ago #13718
by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
I don't follow. Is this reply directed to me?
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13 years 3 months ago #13724
by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
Just to clarify: I still have the described issue and am in need of advise. Thanks!
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- Tuan Pham Ngoc
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13 years 3 months ago #13735
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Terms & Conditions popup
@BorderC :
I just checked and found that you are still not using latest version or you haven't set the config option to Yes yet . So please :
1. Download latest version from Orders History of your account and upgrade to your site .
2. Go to Event Booking -> Configuration, find the config option "Fix Terms and Conditions popup issue", set it to Yes.
After you completed the above steps, it will work fine .
Regards,
Tuan
I just checked and found that you are still not using latest version or you haven't set the config option to Yes yet . So please :
1. Download latest version from Orders History of your account and upgrade to your site .
2. Go to Event Booking -> Configuration, find the config option "Fix Terms and Conditions popup issue", set it to Yes.
After you completed the above steps, it will work fine .
Regards,
Tuan
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13 years 3 months ago #13755
by BorderC
Replied by BorderC on topic Re: Terms & Conditions popup
Followed everything you advise, but the issue remains. ANy other suggestions?
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- Tuan Pham Ngoc
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13 years 3 months ago #13777
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Terms & Conditions popup
@BorderC: I am sure that it is something wrong with your setting. Please submit a support ticket giving me administrator and FTP account of your site so that I can check it for you . I will tell you the reason once I checked it !
Tuan
Tuan
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