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EB Deposit - Display Deposit earlier in checkout
- marktalbot
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10 years 5 months ago #47519
by marktalbot
EB Deposit - Display Deposit earlier in checkout was created by marktalbot
Hello Tuan
I have a client who has enabled the Event Booking deposit feature. While it works mostly as we need it to, many users complain that the deposit feature is vague and confusing because it is revealed so late in the checkout process. This is very bad from a UX (User eXperience) standpoint, and because of this we get a higher than desired shopping cart abandonment rate.
This feedback comes from both a usability study, and direct questioning of users who often end up calling instead of registering online because they think they have to pay the full amount. While I can address this with customized messaging in the Event Description areas, it would be better if data could be included in the Event Properties Table.
Please see my screenshot and let me know if this is something you would consider for future releases.
I have a client who has enabled the Event Booking deposit feature. While it works mostly as we need it to, many users complain that the deposit feature is vague and confusing because it is revealed so late in the checkout process. This is very bad from a UX (User eXperience) standpoint, and because of this we get a higher than desired shopping cart abandonment rate.
This feedback comes from both a usability study, and direct questioning of users who often end up calling instead of registering online because they think they have to pay the full amount. While I can address this with customized messaging in the Event Description areas, it would be better if data could be included in the Event Properties Table.
Please see my screenshot and let me know if this is something you would consider for future releases.
The following user(s) said Thank You: Alex
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- Alex
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9 years 8 months ago #61665
by Alex
Replied by Alex on topic EB Deposit - Display Deposit earlier in checkout
Hello Tuan, Mark,
This is exactly what I need - displaying the deposit amount in the Event Details, like in your picture.
Did you achieve any progress on that?
All the best,
Alex
This is exactly what I need - displaying the deposit amount in the Event Details, like in your picture.
Did you achieve any progress on that?
All the best,
Alex
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9 years 8 months ago #61668
by Alex
Replied by Alex on topic EB Deposit - Display Deposit earlier in checkout
Looks, like I did it:
====
if ($this->config->activate_deposit_feature && $item->deposit_amount)
{
?>
<tr>
<td>
<strong><?php echo JText::_('EB_DEPOSIT_AMOUNT'); ?></strong>
</td>
<td>
<?php echo EventbookingHelper::formatCurrency($item->deposit_amount, $this->config, $item->currency_symbol) ;?>
</td>
</tr>
<?php
}
====
In components/com_eventbooking/views/event/tmpl
I am not a developer, so please let me know if you find that this modification is going to crash my website at one point
====
if ($this->config->activate_deposit_feature && $item->deposit_amount)
{
?>
<tr>
<td>
<strong><?php echo JText::_('EB_DEPOSIT_AMOUNT'); ?></strong>
</td>
<td>
<?php echo EventbookingHelper::formatCurrency($item->deposit_amount, $this->config, $item->currency_symbol) ;?>
</td>
</tr>
<?php
}
====
In components/com_eventbooking/views/event/tmpl
I am not a developer, so please let me know if you find that this modification is going to crash my website at one point
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- Alex
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9 years 8 months ago #61669
by Alex
Replied by Alex on topic EB Deposit - Display Deposit earlier in checkout
Sorry:
if ($this->config->activate_deposit_feature && $item->deposit_amount > 0)
if ($this->config->activate_deposit_feature && $item->deposit_amount > 0)
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