Checkout not possible after updating cart, getting an HTTP 303 response

Hello Patrick,

thank you so much for testing an documenting this. But the error does not occur using the mini-cart-view, it happens, when you do changes on the fully-fledged cart-page.
I should have documented this better in the first place, like you did with screenshots. I did now.

If you put some product in your cart, you will see this mini-cart-view:




So if you use the 'continue shopping' button in this mini-cart-view, you go back to the product-page like this:




On every page there is this link below the 'cart' headline, informing you about the contents of your cart. If you click on in, you are being presented with a more detailed view of the cart-contents and a link, that gets you to the cart-page: (i realize, i should have put another link to the cart and the checkout somewhere else better visible)



Now this is the cart-page:


If you change the quantity of a product in the cart on this page and update the cart, the error occours.
I have updated the contents of the cart from the last screenshot above:



And then, by clicking the checkout-button, this happens:



The strange thing is, i can navigate around the shop an the whole website. I can even put more products into the cart. But if i try to get to the checkout-page, i always end up at the cart-page as shown above. I even looked, if there is somthing beeing stored in the website's cookie after hitting update on the cart-page, but i am only able to see the session-id.
I am clueless, appreciating any suggests.

Cheers,
Georg

Dear Georg,

Thank you for submitting the question here. I believe that the reason because the products are out of stock or are not enough so you can not go to the checkout.

Please go to the back-end of your site, then go to EShop -> System -> Configuration -> Option tab, at "Stock Checkout", choose Yes, then Save the Configuration and test again.

If it does not still work, please submit a new ticket to EShop category to send me the your site information so I can give further helps.

Sincerely, Giang

Hello Giang,
thank you so much! This was exactly the case. The owner of the shop did not bother to put in the correct quantities of books, thus the checkout stalled. I did set the system/options 'Manage Stock', 'Display Stock' and 'Show Out Of Stock Warning' to 'No'. But i did not realize, that this was not sufficient if there are no product quantities.
There is even a tooltip at the 'Stock Checkout' option i din't see...

Cheers,
Georg

Hello Georg,

That's no problem. If you need any other helps, don't hesitate to let me know.

Sincerely, Giang