500 - The database row is empty - Uploads Frontend

Since the last EDocman update to 1.1.0 I'm having a lot of issues, in uploading documents from the Front End, I have three menu items with some categories and Subcategories and after linking them and browsing them if i click " Upload " I've given a 500 error:

500 - The database row is empty. The database row is empty. The database row is empty.

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
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I'm on local site so I can't give FTP details and unfortunately I' have to finish my customer site in a few days so I've to find an alternative and temporary way at least until these issues and few others will be solved soon, Iìll switch probably on DOCman wich I don't like because does not delete files from the server !!! EDocman is far better but these last issues....

Hi franco

Since I could not replicate the issue on my server (and also no customer reported this issue so far), could you by any chance setup the site on a temp server so that I can check it for you ? It should not take me more than few hours to check and solve the issue. Maybe it is just something special on your site causing the issue .

Tuan

Hi Tuan

well actually I have the same issue (the 500 error) as another member on this forum see this:
joomdonation.com/74-edocman/16518-proble...ont-end-editing.html

Ok I'll try to make a temporary test site on the remote site I'll be using to deploy a Private Area so please give me some time to deploy it
by the way everything was working quite fine before the update.

Hi franco

The error is the same but the error message in your case is really strange and I don't have any clue where it comes . Just please deploy your site on a server, I will check it and tell you the reason. If it is the error from the component, I will update download package as well .

Tuan

Ok Tuan
I've submitted the ticket and used the component only on one menu item "rassegna stampa" as I'll have to show the site to them this Tuesday ! so I've prepared an alternative way to let them deploy documents on their server as this is their main purpose.
Thanks

Hi

I have the exact problem using 1.1.0

I have created two categories, one category allowing only one group of users to have access.

The other category can be access by two different group of users.

When I tried to use the Upload, it come up with the exact 500 Internal error.

What should I do to have someone to have a look at it.

Thanks
Jim

zesu

download the latest Edocman version from the download area, it should be fixed by now.

Hi Franco

Thanks for the reply.

I downloaded the latest version just about 10 minutes ago, and installed them on the site.

Unfortunately, it still has the same error.

Can someone please help.

Thanks
Jim

Hi Jim

Can you submit a support ticket sending me administrator account of your site so that I can do a quick check ?

Tuan

Hi Tuan

Thanks for your quick reply.

Just submitted a support ticket.

Thanks
Jim