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Admin notification email not working
- Tim Kasnoff
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9 years 8 months ago - 9 years 8 months ago #60456
by Tim Kasnoff
Admin notification email not working was created by Tim Kasnoff
Order registers in back end
buyer gets email with doc link
email address checked and working
email entered in general
Please advise.
Thank you
buyer gets email with doc link
email address checked and working
email entered in general
Please advise.
Thank you
Last edit: 9 years 8 months ago by Tim Kasnoff.
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- Tuan Pham Ngoc
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9 years 8 months ago #60470
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Admin notification email not working
Hi Tim
Maybe there is a problem with your email. Could you please try to use a different email ? If order is available in the backend and your customer received email, there is no reason for you to not receiving email.
Regards,
Tuan
Maybe there is a problem with your email. Could you please try to use a different email ? If order is available in the backend and your customer received email, there is no reason for you to not receiving email.
Regards,
Tuan
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- Cyberset
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9 years 8 months ago #60503
by Cyberset
Replied by Cyberset on topic Admin notification email not working
I have the same issue. Users receive emails but the admin.
Please advise
Please advise
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- Tuan Pham Ngoc
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- Administrator
9 years 8 months ago #60522
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Admin notification email not working
Hi
If you could not find out the reason of the error, please submit a support ticket sending us super admin account of your site so that I can check it directly on your site to solve the issue
Tuan
If you could not find out the reason of the error, please submit a support ticket sending us super admin account of your site so that I can check it directly on your site to solve the issue
Tuan
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