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Terms of Conditions Opened as Popup or New Window

  • Ivory Smalley
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8 years 11 months ago - 8 years 11 months ago #39604 by Ivory Smalley
Support#1
Can I set the terms of conditions link to open as a popup or new window?
I don't like the fact that they leave the checkout page and have to click "back".

Support#2
Community builder field mapping is working great for every field EXCEPT the state.
Is there something special I have to do to get it to prepopulate the state field?

Please see attachment.



Thanks.
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Last edit: 8 years 11 months ago by Ivory Smalley.

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8 years 11 months ago #39664 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Terms of Conditions Opened as Popup or New Window
Hi

1=> For terms and conditions, seem something conflict on your site and it causes the issue. The terms and conditions is supposed to open on a nice modal popup. So in this case, please submit a support ticket sending us admin and FTP account of your site so that we can check and solve it for you.

2=> For the state field, I think we could not solve it. The reason is that the value of the state is two characters, for example, IL instead of Illinois. I guess it the CB, you entered Illinois (long state name) and It causes the issue. Try to enter state code instead of state name into your CB profile and it will work well !

Regards,

Tuan

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  • Ivory Smalley
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8 years 11 months ago #39678 by Ivory Smalley
Replied by Ivory Smalley on topic Re: Terms of Conditions Opened as Popup or New Window
1=> Support ticket submitted

2=> That worked! Thanks!

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8 years 1 month ago #51850 by Uwe
Hello,
I have the same issue with the terms & conditions which do not open in a new window or popup. Can you publish the solution in this forum please so that I can do the same on my website?
Thanks,
Uwe

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8 years 1 month ago #51886 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Terms of Conditions Opened as Popup or New Window
Hi Uwe

That usually happens because of javascript conflict. So please submit a support ticket sending us super admin account of your site so that I can ask my developer to check and solve it for you.

Regards,

Tuan

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