No e-mails for admin and customer after PayPal payment

Hi!

I get no confirmation e-mails as admin and test customer when using PayPal payment. My other payment types (offline and a DIY invoice plugin) work fine.
Here is my procedure:

- Clicking the checkout button sends me to the correct redirection page ("Please wait until redirection ...")
- after 5 seconds I'm redirected to my PayPal sandbox with correct total sum and cart
- after login and payment I'm sent to the eshop confirmation page with correct order Id etc.
- If cancelled the payment eshop inform me of the cancelling
- I get no e-mails
- in the eshop order list this order is "pending"

What could go wrong?

Best regards,
Christoph

P.S.: What  message template the PayPal plugin does use?   Guest_Notification_Email? Is there a way to create a separate message type only for PayPal?

Hello Christoph,

Did you make the payment at PayPal to complete the order? Did you see the Complete page of EShop?

Sincerely, Giang

Hi Giang!

Thanks for the quick reply!
Yes, I did the payment with PayPal and PayPal said, that all is fine and I get the complete page (see attachments).

Regards,
Christoph

Hello Christoph,

Please submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check.

Sincerely, Giang

Hi Giang!

Ticket No is #148316.

Thank you very much!

Hello Chrisoph,

I received your ticket. Please following up there to get my supports.

Sincerely, Giang