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Please post all pre-sales questions of all products on this forum
Cyber Monday
- Markus Mauthe
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4 months 22 hours ago - 4 months 22 hours ago #170046
by Markus Mauthe
Cyber Monday was created by Markus Mauthe
Hi,
I have sent 2 mails to you via your contact form and I am wondering why you don't answer to my short question?
I just wanted to know if it's possible to renew my subscription in advance without losing the remaining subscription time.
I don't see any "Renew" button in the member's area, just a "Buy now" button on the regular product page.
Is this button also meant for renewals or will I create a second subscription starting from now?
Thank you!
I have sent 2 mails to you via your contact form and I am wondering why you don't answer to my short question?
I just wanted to know if it's possible to renew my subscription in advance without losing the remaining subscription time.
I don't see any "Renew" button in the member's area, just a "Buy now" button on the regular product page.
Is this button also meant for renewals or will I create a second subscription starting from now?
Thank you!
Last edit: 4 months 22 hours ago by Markus Mauthe.
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- Tuan Pham Ngoc
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4 months 10 hours ago #170062
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cyber Monday
Hi Markus
Look like the email was not reached us for some reasons because we always reply emails quickly once it is received
Back to your question, Yes, you just need to use Buy Now button to renew your subscription. If you have existing subscription, it will be processed as renewal, don't worry
Sorry for the inconvenience
Regards,
Tuan
Look like the email was not reached us for some reasons because we always reply emails quickly once it is received
Back to your question, Yes, you just need to use Buy Now button to renew your subscription. If you have existing subscription, it will be processed as renewal, don't worry
Sorry for the inconvenience
Regards,
Tuan
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Moderators: Tuan Pham Ngoc, Giang Dinh Truong, Mr. Dam
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