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Event booking : registrant prices and categorie

  • Tristan
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9 years 3 months ago - 9 years 3 months ago #75921 by Tristan
Hello !

I've got a "problem" with event booking and I do not know if a solution exist...
I plan to use event booking for a touristic train and we've good several needs but i do not know how to configure event booking correctly to have them :
- first we've got multiple prices (adults, children, reduced, free...) and I'd like to create different registrant categories fitting with different prices so that when someone registers for a trip on our train this person could have the possibility to directly book for 2 adults and a child for example, so that the the number of free places decreases instantly of 3 seats and the total final price corresponds exactly to 2 adults and a child. Is that possible ?
- then we would like event booking to generate an automatic pdf table with the list and information of all the registrants for one specific event, and we would like event booking to send this table in an automatically generated email to a given mail adress at one specific moment of the day ? Is it possible with event booking ?
We're trying to do that since a few days now but we do not find how to do it and we do not know if event booking can do this, we hope yes !! We've just got event booking so we're not yet perfect at it.

If you can help us or at least tell us if it is or not possible we would appreciate !

Waiting for your answers, advices...

Thanks !
Last edit: 9 years 3 months ago by Tristan.

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9 years 3 months ago - 9 years 3 months ago #75930 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking : registrant prices and categorie
Hi Tristan

- first we've got multiple prices (adults, children, reduced, free...) and I'd like to create different registrant categories fitting with different prices so that when someone registers for a trip on our train this person could have the possibility to directly book for 2 adults and a child for example, so that the the number of free places decreases instantly of 3 seats and the total final price corresponds exactly to 2 adults and a child. Is that possible ?


=> You can create a radio custom fee field to allow registrants to choose type of each registrant and charge them corresponding fee. Please see eventbookingdoc.joomservices.com/basic-s...wn-custom-field-type .

When user want to register for 2 adults and one child for as mentioned in the example, they can use Group registration option. Please try that and let us know if it works OK for you

then we would like event booking to generate an automatic pdf table with the list and information of all the registrants for one specific event, and we would like event booking to send this table in an automatically generated email to a given mail adress at one specific moment of the day ? Is it possible with event booking ?


=> Unfortunately, it is not possible

Regards,

Tuan
Last edit: 9 years 3 months ago by Tuan Pham Ngoc.

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  • Tristan
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9 years 3 months ago - 9 years 3 months ago #75957 by Tristan
Hi Tuan,

Thanks a lot for your answer !

I've already tried the solution you gave me (thanks a lot !!), but the problem is that when I set "Collect Members Information in Group Registration" on "No" the group registration does not work. In fact we often got families booking for our train and I do not need the name adress... of each member of the family (especially for children) and with this solution they would have to enter too much information for me. For instance, the perfect thing would be that the father of the family booked for the whole family entering only the number of members (registrants) 2 adluts and a child and he would just have to complete only once the different information needed for the registration (first name, family name, adress, zip and phone) That's my problem with this solution otherwise this would certainly be a good solution... but at the moment it is impossible to use since it does not work when "Collect Members Information in Group Registration" in set on "NO" , I hoped that setting this on "NO" would be the solution to just get information from the first member of the group and not the information about all members (sometimes we've got groups over 100 persons and I cannot imagine that it should be necessary to collect these informations for all 100 members of the group).
So is there a way to only collect these information (first and last name, adress, zip and phone) for only one member taking the responsability of the whole group ?
For the automatic email with a pdf file with the table of all registrants this would have been such a good thing... but if it is not possible i'll try to do without and i'll try to find a solution.
Thanks a lot Tuan !!! ;)
Last edit: 9 years 3 months ago by Tristan.

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9 years 3 months ago #75985 by Tristan
Hi,

It's me again ! I've got one more question / problem...indeed I tried to activate the shopping cart but it does not seem to work correctly (see the image joined to this message to see what it looks like) and if this shopping cart would work I could maybe manage to do something that would be good for us (ie people putting 3 trips in the shopping cart and then detailled the number of adults and children in the Event Custom Field) But for the moment the shopping cart does not work for me since the "visual aspect" of this cart looks like an error message (even some letters of words do not appear correctly I'd like it to just look like the way it appears when I try to modify quantities see picture 2) and then it just take 1 trip and it is impossible to modify the number (it refuses to take the modification).
Can you help me on that too...?

Regards from France ;-)



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9 years 3 months ago #76000 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking : registrant prices and categorie
Hi

Infact, you can try to use a simpler solution:

1. Just use Individual Group Registration option

2. Create two textbox custom fee fields to allow registrant to enter number adults, number children he wants to register for the registration:

- Field 1:
+ Name: number_adults
+ Fee Formula: [FIELD_VALUE]*150
+ Fee Field: Yes

- Field 2:
+ Name: number_children
+ Fee Formula: [FIELD_VALUE]*100
+ Fee Field: Yes

The sample setup above assuming that price for each adult is 150 and price for each children is 100. Please try to setup it and let me know the result. For more information about Textbox custom fee field, please read the documentation at eventbookingdoc.joomservices.com/basic-s...ox-custom-field-type

Regards,

Tuan
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9 years 3 months ago - 9 years 3 months ago #76044 by Tristan
Thanks Tuan this works perfectly !

But one more little problem appears concerning the capacity of the event. I set it to 136 but people can register for 150 persons if they want, they are not limited to the fact that there are just 136 free seats on our train.
The same problem appears when I've already got registered people on the train, the number of free seats changed according to this number of registrant (120 free seats if 16 people have already registered -thank you it is thanks to you that this works nows !!!! ;) ) and once again they can register for more than the capacity left, meaning that they can register for 150 persons if they want to while I've just got 120 free seats. How can I solve this ? Is there a way to stop the process of registration if some people want to register for 4 adults for example when in fact I just got 3 free seats (for the moment they can register for 4 event if there are just 3 free seats, meaning a person who registered could not sit on our train...)

Thanks a thousand times for your help ! Really appreciate it !!!

Kind regards ;-)
Last edit: 9 years 3 months ago by Tristan.

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9 years 3 months ago #76088 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking : registrant prices and categorie
Hi Tristan

Unfortunately, there is no solution for that problem. The plugin, the setup we are having is just a workaround for the requirement

If you want to implement this restriction, you will need to customize the code of the extension yourself (not an easy task, need both PHP and javascript skill to implement this feature)

Tuan
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9 years 3 months ago #76110 by Tristan
Hi Tuan,

Thakns for your answer ! I am not good enough to customize the code of the extension, so I won't. I'll maybe modify the capacity number to limitate this potential problem.

Thanks a lot for !! You really helped me on these different problem that are solved now thanks to you !!

Tahnks a thousant times (and if you come to France do not hesitate to come and visit our region on our train, it would be a pleasure to have you !!

Regards !

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9 years 3 months ago #76227 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking : registrant prices and categorie
Thanks Tristan. Please use it as how it is for now. If I can find some free time next week, I will try to think about this modification and might customize it to for you. Will update you if it happens :)

Tuan

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