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Questions about Payment Form extension
Upgrading from Payment Form 3.0 to 4.0 error
- tarik916
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9 years 3 months ago #73141
by tarik916
Upgrading from Payment Form 3.0 to 4.0 error was created by tarik916
I am having an issue upgrading from 3.0 to 4.0 on Joomla 2.5.14. Once updated, the front-end does not work.
After installing, I get these errors which are probably only because those folders don’t exist on the old version.
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/components/com_pmform/models
Failed deleting controller.php
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/administrator/components/com_pmform/models
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/administrator/components/com_pmform/views
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/administrator/components/com_pmform/tables
Failed deleting controller.php
The installation is successful and the admin works, but the old custom fields are missing, and the language variable for PF_FIELD_MAPPING is missing. Also, the front-end form pages don’t work at all. When I attempt to load the page, I get a server error: cl.ly/1G2i0R0e3L3Z
I tried saving all preferences and re-linking the menu item but get the same result.
If I go directly to the component index.php?option=com_pmform, the forms are listed, but clicking on them gives me the same error. I have also renamed the customer layout folder inside of mytemplate/html to make sure it was not a form compatibility issue.
Adding a new form did not change this, and there are no PHP errors. Uninstalling and re-installing made no difference as well.
Am I missing something? Thank you!
After installing, I get these errors which are probably only because those folders don’t exist on the old version.
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/components/com_pmform/models
Failed deleting controller.php
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/administrator/components/com_pmform/models
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/administrator/components/com_pmform/views
JFolder: :delete: Path is not a folder. Path: /Applications/MAMP/htdocs/employers/administrator/components/com_pmform/tables
Failed deleting controller.php
The installation is successful and the admin works, but the old custom fields are missing, and the language variable for PF_FIELD_MAPPING is missing. Also, the front-end form pages don’t work at all. When I attempt to load the page, I get a server error: cl.ly/1G2i0R0e3L3Z
I tried saving all preferences and re-linking the menu item but get the same result.
If I go directly to the component index.php?option=com_pmform, the forms are listed, but clicking on them gives me the same error. I have also renamed the customer layout folder inside of mytemplate/html to make sure it was not a form compatibility issue.
Adding a new form did not change this, and there are no PHP errors. Uninstalling and re-installing made no difference as well.
Am I missing something? Thank you!
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- Tuan Pham Ngoc
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9 years 3 months ago #73172
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrading from Payment Form 3.0 to 4.0 error
That sounds strange to me. Could you please submit a support ticket sending us super admin account of your site so that I can check to see what's causing the issue and get it sorted for you?
Regards,
Tuan
Regards,
Tuan
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- tarik916
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9 years 3 months ago #73176
by tarik916
Replied by tarik916 on topic Upgrading from Payment Form 3.0 to 4.0 error
Done! Thank you!
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