Occasional Invalid Tokens, on customer's end

I am running the latest Payment Form, and my clients get invalid token errors.

Not everyone gets them... I'm running on 3 different browsers. Chrome, Firefox, and IE. Chrome and Firefox work fine for me, IE throws me back to the front page when I hit confirm, but if I go in a 2nd time it works.

Clearing my joomla cache sometimes fixes the problem... clearing the browser cache sometimes fixes the problem, but it seems like I get a few users that no matter what they do, they always get an invalid token, usually with IE but not all the time.

I have a login portion of the website, that they have no issues with, but Payment Form seems to be an issue, and is a problem right now because I need to renew a lot of memberships for my club and this is how I do it.

Thanks,

Brian

i'm having a problem with cache enabled. Payment form doesn't work when cache is enabled.

Anyone else experiencing this? :S

Getting reports of "Invalid Token" errors with Event Booking Component.

What does Invalid Token mean?

Is it a problem with the data put in the form? Is it a problem with the payment submission?

Hi all

Invalid Token is a security feature of Joomla . Please see docs.joomla.org/How_to_add_CSRF_anti-spoofing_to_forms for more detailed explanation.

This problem mostly causes by a setting in the file configuration.php under the root of your site. There is one variable in this file called $live_site . Please check the value of that variable and make sure it is empty. After that, the issue won't happen anymore

Tuan

Thanks Tuan,

I checked the variable and it is an empty string.

( public $live_site = ''; )

Will look at the anti-spoofing link.

Anthony.

Hi Anthony

Could you also please check the to see whether cache is enabled on your site or not ?

Tuan

Global Configuration -> System -> Cache Settings

Cache - OFF Caching disabled
Cache Hander - File
Cache Time - 15

Hi Anthony

The cache not only handled by Joomla but it can also be handled by your site template. Maybe you can submit a support ticket sending me administrator account of your site so that I can help you to check the settings to make sure all is correct ?

Tuan