Pending Order Payment

  • Michael Lazzarini, C.Ht.
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1 month 1 week ago #169518 by Michael Lazzarini, C.Ht.
Pending Order Payment was created by Michael Lazzarini, C.Ht.
I've looked through the documentation, and I've searched the forum, but I can't find anything about this. I'm not sure if it's something which is already a feature or if this need to go in the wish list.

I want to be able to create a booking for my client in the system, and have the system email them a link where they can go pay for the booking that I created for them. Right now it appears that the only way for them to pay on my website is if they are the ones that create the booking. If I create it on the back-end, then there's no way for me to send them a link where they can pay.

Am I missing something?

Thank you!

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1 month 1 week ago #169538 by Mr. Dam
Replied by Mr. Dam on topic Pending Order Payment
Hi Michael,
In the orders management page at Backend side, you can select Payment and choose the button "Request payment" on toolbar. Then, an email will be sent to customer to ask them to complete payment for the order.
Actually, when you create the booking manually, and select offline payment. If the booking is pending, the email with key "confirmation_email_offline" will be sent to customer. Here, you can enter the payment information, thus, customer can make payment to you directly.
Thanks
Dam

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