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Changes in booking by Admin
- Wynand Louw
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1 month 3 weeks ago #169423
by Wynand Louw
Changes in booking by Admin was created by Wynand Louw
Good day,
when a client booked the wrong time and wants to change the time, the administrator can log in at the back end to fix the date and time for the client and request the system to resend the notification email with the updated booking.
The client receives the notification but the admin and the employee does not receive a notification of this change, so the employee will still have the original client registration. This creates confusion between the client, the employee, and management.
I would appreciate it if the resend notification could also be sent to both the admin and the employee.
This is a long outstanding issue and I would appreciate it if this can be resolved.
when a client booked the wrong time and wants to change the time, the administrator can log in at the back end to fix the date and time for the client and request the system to resend the notification email with the updated booking.
The client receives the notification but the admin and the employee does not receive a notification of this change, so the employee will still have the original client registration. This creates confusion between the client, the employee, and management.
I would appreciate it if the resend notification could also be sent to both the admin and the employee.
This is a long outstanding issue and I would appreciate it if this can be resolved.
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- Mr. Dam
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1 month 3 weeks ago #169432
by Mr. Dam
Replied by Mr. Dam on topic Changes in booking by Admin
Hi Wynand,
What's your OS Services Booking version, because in latest version of component, when the order item is changed, there are 3 emails will be sent to administrator, customer and employee to notify this updating.
Thanks
Dam
What's your OS Services Booking version, because in latest version of component, when the order item is changed, there are 3 emails will be sent to administrator, customer and employee to notify this updating.
Thanks
Dam
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