Some small bugs in OS Service Booking

Hi Dam,

I found some small bugs in OS Service Booking.

1. Special characters in name-field causes SQL error. See screenshots.

2. If you have filled the field "Rest time period after one booking:" (with for example 15 minutes) there are 2 issues with this:

2.1 If you try to book a timeslot before an already booked timeslot you are able to book without the 15 minutes break between the two bookings.

2.2 If you cancel a booking, the timeslot of the booking is deleted. But the 15 minutes break still remains in the database (this causes blocked timeslots that should be actually free)

Kind regards,
Peter

Hi,
1. I confirm the issue, i already fixed it in our local server. The bug fixed will be included in next OS Services Booking version.
2.1. We are thinking about this case, because OS Services Booking has option to allow to book some timeslots side by side. If we block the time after one selected timeslot, user won't able to book next timeslot. This is quite complicate case, and i have to think about it.
2.2 I confirm the issue, the problem is solved now. You can submit ticket on category: OS Services Booking and provide your site credentials. I will update new OS Services Booking version to solve the issue for you.
Thanks
Dam

Hello Dam,

We are thinking about this case, because OS Services Booking has option to allow to book some timeslots side by side. If we block the time after one selected timeslot, user won't able to book next timeslot. This is quite complicate case, and i have to think about it.

Maybe you can check if the booking is made within the same booking (previous timeslot is not sent yet) or, what is logical in my opinion, if the salon-owner set a time-break between 2 treatments I suppose that he/she also want that break if it is the same customer? Just my thoughts. Maybe other customers/users of OS Service Booking can share there thoughts in this thread about this subject?

Also I find another bug. When you set the openingtime fot the salon/shop (for example 09:00) and you set the working-times for the days of the weeks (for example 10:00 - 18:00) in the bookingsform your are still able to book from 09:00 while, in my opinion the bookingform should start at 10:00.

Kind regards,
Peter

Hi Peter,
I think that's logical problem, but the best way is setting up the opening time is 10:00 instead of 9:00?
Thanks
Dam

Hi Dam,

That would be the solution if the opening times are the same every day. Unfortunately this is not the case. Some days the salon opens at 9:00 and some days the salon opens at 10:00.

So, in my opinion, the working times, if set, must be leading for the booking form/available timeslots. (Otherwise I do not understand the need of setting the working times).

Kind regards,
Peter

Hi Peter,
OK, so, you can setup the working time and select the start time of your salon on dates in week. And leave opening time empty.
Thanks
Dam

It is not possible to leave the opening time of the salon empty.

regards,
Peter

Any news on this one?

Kind regards,
Peter

Hi,
Could you please submit ticket on category: OS Services Booking, and i will work with you to solve this matter.
Thanks
Dam