- Posts: 1
- Thank you received: 0
Reminder emails being sent every 5 minutes after update to 2.22.4
- rondellus
- Topic Author
- Offline
- New Member
Less
More
5 months 1 week ago - 5 months 1 week ago #167889
by rondellus
Reminder emails being sent every 5 minutes after update to 2.22.4 was created by rondellus
Hello,
I bought out a business at the beginning of the year, and they had this component installed for their appointment booking feature. If been having trouble with a few things within the component, so I have left almost everything as default the way the former owner had this component configured.
I purchased my own license for this component, months ago, and have updated it with no real problems. However the most recent update seems to has caused a problem with email reminders. Our customers are now receiving email reminders every 5 minutes. This is flooding their inboxes and I do not know how to stop it. I have made no changes to the cron settings either. Can someone please provide a public fix for this? I mention a public fix because it seems that anytime someone posts an issue that needs fixing, they're asked to make a private ticket. Meanwhile, some of us who may have similar issues never learn of how the problem was resolved.
Thank you!
Rondell
I bought out a business at the beginning of the year, and they had this component installed for their appointment booking feature. If been having trouble with a few things within the component, so I have left almost everything as default the way the former owner had this component configured.
I purchased my own license for this component, months ago, and have updated it with no real problems. However the most recent update seems to has caused a problem with email reminders. Our customers are now receiving email reminders every 5 minutes. This is flooding their inboxes and I do not know how to stop it. I have made no changes to the cron settings either. Can someone please provide a public fix for this? I mention a public fix because it seems that anytime someone posts an issue that needs fixing, they're asked to make a private ticket. Meanwhile, some of us who may have similar issues never learn of how the problem was resolved.
Thank you!
Rondell
Last edit: 5 months 1 week ago by rondellus.
Please Log in or Create an account to join the conversation.
- Mr. Dam
- Offline
- Administrator
Less
More
- Posts: 12815
- Thank you received: 1659
5 months 1 week ago #167890
by Mr. Dam
Replied by Mr. Dam on topic Reminder emails being sent every 5 minutes after update to 2.22.4
Hi Rondellus,
Could you please submit new ticket on category OS Services Booking and provide your site credentials. We will check this kind of issue for you.
Thanks
Dam
Could you please submit new ticket on category OS Services Booking and provide your site credentials. We will check this kind of issue for you.
Thanks
Dam
Please Log in or Create an account to join the conversation.
Moderators: Mr. Dam
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.