Prorate calculations incorrect?

Hello,

I believe some of the prorate calculations for the plan upgrade all incorrect and unfair for the user.
The documentation for the prorated upgrade options is here:
docs.joomdonation.com/membershippro/basi...lans/upgrade-options
docs.joomdonation.com/membershippro/basi...ated-upgrade-options

It is unclear from that if the "By Price" option restarts the billing period. Does it? If it does then that one is fair but the user has to pay more up front.

If the user wants to keep the same start and end date the correct calculation should be as follows:
UPGRADE_CHARGE = (NEW_PLAN_PRICE - CURRENT_PLAN_PRICE) * DAYS_LEFT / 365
Using the $30 example on the first docs page I linked will look like this:
UPGRADE_CHARGE = ($50 - $30) * 10 / 30 = $6.67



 

Hi Nathan

Actually, the prorate calculation is only designed for upgrading from one time payment subscription plan for recurring subscription plan

Upgrading to recurring plan is complicated and the price calculation won't work properly at the moment

Regards,

Tuan

I ran into the same issue. Also pro-rate time-calculations don't work at the moment.

@guitarman: In your case, it's for onetime or recurring subscription plans ?

Tuan

In fact, i tested it with both, with onetime and recurring updates, and with different prorate modus'.
is it possible that it doesn't work with certain payment providers?
What really astonishes is that the extension of the membership time doesn't work.

Hello

For this, better please submit a support ticket so that we can check it directly on your site

Regards,

Tuan