Expired Date field does not hold its value

Hi I have setup a plan see screen shot 1
When i save the Expired Date field is blank
see screenshot 2
Is this a bug or am I missing some setting to allow this? 
SS1

SS2
 
using j!4.4.4 and OSM 3.6.1

Hello

That's expected behavior. The system does not allow using Fixed Expiration Date for recurring subscription plan

Fixed Expiration Date only works for onetime payment subscription plan, not recurring plan

Regards,

Tuan

Hi
I'm just back on this topic.
How can i have a plan that

1. Allows recurring subscription
2. Expires on a fixed date (31-08-2024)

Basically i want users to have a subscription that goes from 1st September to 1st of September
The current users / members have been imported into the system and have an active status.
On or before the 31st of August they will need to renew manually (as its their first time). 
When they renew I would like them to either opt for automatic renewal or manual renewal (for next years membership)
If they opt for manual renewal their plan expires on the 31st of August
Automatic renewal will get debited on the 31st of August

Are these settings configurable?
Happy to pay for some hours and provide a login to get the settings right.
Thanks
 

Hi

Unfortunately, it is not possible. As of right now, for a single subscription plan, there is no way to allow users to choose automatic renewal or manual renewal

Also, there is no way to allow a yearly subscription plan to be renewed exactly on same date for everyone

Regards,

Tuan

Thanks for the reply.
What is the best way to set MP up if I want all current members to expire on 31st of August 2024 . Then have option to sign up for a new membership for 2025?
Do I import all users into the 24 plan and
1. set recurring = no
Fixed expiry = 31-08-24

2 make a new 25 plan
Set recurring = no
Fixed expiry = 31-08-25

Then each year they have to sign up to a new plan that is created.

3. Alternatively can I put recurring = yes
No fixed expiry
on the current plan but have a script that changes the subscribers expiry to 31-08 whenever they renew (not 1yr from renew date)
If I did that would stripe debit on the changed expiry date or would it still use the 1yr + date?
Thanks for your advice

Hi

You can just setup a plan with the following settings :

- Expired Date: 2024-31-08
- Recurring Subscription to No

Then import all subscriptions into that plan. Then it should work well. No need for creating new plan for each yet. When subscription expired, users just need to renew subscription and then their subscription will be expired on 31 August next year (not depend on the date users renew)

Regards,

Tuan

Thanks Tuan,
On the plan given the scenario above should i set the
Subscription Start Date Option = Fixed Date
Fixed Subscription Start Date = 2024-01-09
So if someone registers in April 2025 it shows their subscription starting in 1 September 24 and it expires 31 August 25
If yes does the Date need to be adjusted each year on the plan?

If i leave it on Default "Register Date" does it mean their subscription is activated on the day they decide to reactivate their annual membership from e.g 01 April 25 > 31 August 25 (should expire for everyone)
If Yes then this is perfect.

Sorry for all the questions, I'm trying to replicate as closely as possible what the client had on their previous website.
Thanks

Hi

You should set that option to Register Date. With that option, subscription will be started from the date they subscribe/renew their subscription and as you said, it's perfect for your need

Regards,

Tuan