Group Members

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1 year 1 month ago #156805 by Edmund Harvey
Group Members was created by Edmund Harvey
I am having a problem where Group Member do not have a profile. Logging into the site redirects to a user profile page. Because Group Members do not have a profile, it is causing the navigation dropdown items to be unclickable. Has any one come across this issue?

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  • Edmund Harvey
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1 year 1 month ago #156807 by Edmund Harvey
Replied by Edmund Harvey on topic Group Members
This is the only error meesage I could see:

paymentmethods.min.js:1 Uncaught TypeError: Cannot read properties of null (reading 'querySelectorAll')
at OSMMaskInputs (paymentmethods.min.js:1:1016)
at HTMLDocument.<anonymous> (site-profile-default.min.js:1:317)
at u (jquery.min.js?809bc21827cf473417b0827ecf08c7ca:2:27579)
at Object.fireWith [as resolveWith] (jquery.min.js?809bc21827cf473417b0827ecf08c7ca:2:28337)
at Function.ready (jquery.min.js?809bc21827cf473417b0827ecf08c7ca:2:30124)
at HTMLDocument._ (jquery.min.js?809bc21827cf473417b0827ecf08c7ca:2:27307)

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1 year 1 month ago #156809 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Members
For some reasons, there is javascript conflict here. Please submit a support ticket sending us:

1. Super admin account of the site

2. The account which is having the issue

3. Link to that page

I will check to see why the issue happens and get it sorted

Tuan

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1 year 1 month ago #156856 by Edmund Harvey
Replied by Edmund Harvey on topic Group Members
Thanks for getting back to me. We have uncovered a database issue when trying to update Membership Pro. Once we have resolved that I will get back to you. Hopefully the update will fix the javascript issue.

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1 year 1 month ago #156865 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Members
OK Edmund

If you need assist, please don't hesitate to ask us

Regards,

Tuan

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