I have a question about subscription records and what should happen when a renewal occurs.
In our case, we have a plan with:
Subscription Length: 1 year
Enable Renewal: Yes
When I renew my own membership (for next year) as a test, the start date (GUI) is 12/31/2023 16:00:00 and the subscription end date (GUI) is 12/31/2024 23:59:59.
The values for the subscription record in the database are:
from_date (database): 2024-01-01 00:00:00
to_date (database): 2025-01-01 07:59:59
Why is the membership record start date (GUI) not 1/1/2024 00:00:00 [or from_date (database) 2024-01-01 08:00:00]?
Incidentally, we are in the UTC-8 time zone (the Global Configuration for Joomla is set to "Los Angeles").
Is there something I forgot to setup? It would be nice for the records to be appropriately aligned with one another.