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File sending custom field
- LucaM
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2 years 3 months ago #155822
by LucaM
File sending custom field was created by LucaM
Hello, I added a custom field for sending a file (pdf, jpg) during registration. I made the required field (the red asterisk is visible) but it doesn't work, I can still register without attaching any file. Where am I wrong? Thank you
- Tuan Pham Ngoc
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2 years 3 months ago #155833
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic File sending custom field
Hmm
That's strange. If the field is required, you should not be able to process the subscription.
So did you try to press the Process button to process the subscription yet? It still process subscription as normal ?
Tuan
That's strange. If the field is required, you should not be able to process the subscription.
So did you try to press the Process button to process the subscription yet? It still process subscription as normal ?
Tuan
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2 years 3 months ago #155871
by LucaM
Replied by LucaM on topic File sending custom field
I confirm that registration is possible even without attaching the file.
Do I need to open a support ticket?
Do I need to open a support ticket?
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- Tuan Pham Ngoc
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2 years 3 months ago #155879
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic File sending custom field
Yes. Please submit a support ticket sending us:
1. Link to subscription form
2. Super admin account of the site
We are going to check to see why the issue happens and get it sorted
Regards,
Tuan
1. Link to subscription form
2. Super admin account of the site
We are going to check to see why the issue happens and get it sorted
Regards,
Tuan
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