how to avoid a second entry in subscribers when adding an existing user to plan?

Hi Tuan,

When I add an existing user (registered but not subscribed) to a plan, how to avoid a second entry in the joslv_osmembership_subscribers table?

This is what happened to me:

I added a user from the front end but forgot putting her into a plan. This creates a registered user in users table and a non subscribed user in the subscribers table.

When I realized my mistake, I used the front end again, and picked her from the user list (see first attached image) . I noticed the form didn't populate the user's first name, last name, and email from the existing user. I had to type again. I don't mind to type it again but I suspect this might be the beginning of my problem.



Then after I set her plan and saved. I saw there were two entries in the Membership List on the front end. (see 2nd attachment)



I traced the two entries in the back end, and found them in the subscribers table. (see 3rd attachment.)

Tuan, thank you for your reply.

You are suggesting me to do it from back end Membership Pro->Subscription, which works. I could have also done it from database.

However, my goal is to let the manager to manage it from front end only, as she didn't know much about Joomla.

I have a few suggestions on front end:

1. add an configuration in Add Subscription screen, to set a default plan. This will reduce my kind of mistakes.

2. in Subscription Management menu, allow manager to select (filter) users without a plan. This way, front-end manager can delete those entries without a plan. Right now, only users with a plan show up in Subscription Management menu; therefore, the manager would have to ask me to delete those entry without a plan from back end.
(add a new filter "Without a Plan" in the red box in the screenshot)

Thank you Tuan, you are correct. I found the setting in Membership Pro->Configuration->General

Force Select Plan To Add New Subscription: Yes
If set to Yes, admin will have to select a subscription plan on subscriptions management
screen to add new subscription (to that selected plan)

I tested it. It is working. So my first "Suggestion" is already in place, and I am happy with my current setting now.

My second suggestion to have a "user without plan" filter, is still nice to have, but it is not critical any more.