Member ID Issue

  • Herman Ortega
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10 years 3 months ago #55469 by Herman Ortega
Member ID Issue was created by Herman Ortega
Tuan,

We configured the member ID to start at 1000 in our testing environment. We have now gone live and changed the number in the configuration to start with 2457023 (julian date for 1-January-2015) and the first two people to register once we went live got the member Ids of 1001 and 1002. why did it not start with the number above?

Thanks,

Herman

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10 years 3 months ago #55509 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Member ID Issue
Hi Herman

Maybe the reason is because you have subscriber in the database already ? And the system won't use the start number in Configuration. Here is how it is designed to work:

1. It tries to find a max member id from database. If it found a record in the database, then member id of next member will be the max one + 1

2. If it could not find any records from database, it will use the start number from configuration

Maybe you should check it again

Tuan

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  • Herman Ortega
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10 years 3 months ago #55546 by Herman Ortega
Replied by Herman Ortega on topic Member ID Issue
I will check the database and let you know what I find. Thanks!

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10 years 3 months ago #55547 by Herman Ortega
Replied by Herman Ortega on topic Member ID Issue
That was it. As soon as I deleted the test users from the database, the live user took the start number from the configuration. As always, thanks for your help.

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10 years 3 months ago #55593 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Member ID Issue
Great. Thanks for confirming Herman

Tuan

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