Form Tags do not work.

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9 years 10 months ago #47271 by Bill Van Vlack
Form Tags do not work. was created by Bill Van Vlack
In the Subscription Renew Form template, the tags [RENEWAL_DAYS] and [RENEW_OPTION] do not substitute the current value in the frontend form. They remain as the tag text. In other words, [RENEW_OPTION] displays as [RENEW_OPTION]. The other tags that are indicated as available substitute properly.

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9 years 10 months ago #47322 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Form Tags do not work.
Hi

We don't have support for these tags. I think the tag you want to use should be [NUMBER_DAYS] . Please give it a try

Tuan

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9 years 10 months ago #47340 by Bill Van Vlack
Replied by Bill Van Vlack on topic Form Tags do not work.
Originally , I was trying to change [NUMBER_DAYS] to [NUMBER_YEARS], hoping that it was possible because our memberships come in 1,2,3 and 4 year plans. Displaying the number of days seemed strange. In any event, I forgot what the code was and when I wrote my question I used the wrong string above. Note that [NUMBER_DAYS] is not listed as one of the tags available.

This is the list of tags available to the right of the email template:

The message displayed above the subscription renewal form. Available tags: [PLAN_TITLE], [RENEW_OPTION],[AMOUNT]

This is the template that I am trying to display as a test.

<p>(This is 'Subscription Renew Form Message')</p>
<p>Thank you for your Membership Renewal for the 928 Owners Club</p>
<p>Please update any information that may have changed on the form below and then press 'Process Subscription' at the bottom to renew your membership for <strong>[PLAN_TITLE]. </strong>The membership cost for <strong>[PLAN_TITLE]</strong> is <strong>[AMOUNT].</strong></p>
<p><strong><strong>[RENEW_OPTION] [NUMBER_DAYS]<br /></strong></strong></p>
<p>&nbsp;</p>


This is the message that appears on the top of the page.

(This is 'Subscription Renew Form Message')

Thank you for your Membership Renewal for the 928 Owners Club

Please update any information that may have changed on the form below and then press 'Process Subscription' at the bottom to renew your membership for OC Member Test Plan. The membership cost for OC Member Test Plan is $1.00.

[RENEW_OPTION] [NUMBER_DAYS]

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9 years 10 months ago #47388 by Bill Van Vlack
Replied by Bill Van Vlack on topic Form Tags do not work.
Do you need more information about this problem?

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9 years 10 months ago #47465 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Form Tags do not work.
Hi Derrick

Sorry, last weekend I was spending time to improve my other product and could not look at it. I will look at it later today and get back to you on tomorrow.

Regards,

Tuan

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9 years 9 months ago #47912 by Bill Van Vlack
Replied by Bill Van Vlack on topic Form Tags do not work.
Bump.

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9 years 9 months ago #47925 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Form Tags do not work.
Seems I need 2 or 3 more days (will work carefully on it during this weekend). Please wait for me

Regards,

Tuan

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9 years 9 months ago #47941 by Bill Van Vlack
Replied by Bill Van Vlack on topic Form Tags do not work.
Please look at the thread "email messages" for another example.

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9 years 9 months ago #47966 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Form Tags do not work.
Hi Derrick

I just checked the code again and found that we find and replace the [NUMBER_DAYS] days. So if you just enter
[NUMBER_DAYS]
, It won't work.

But if you enter [NUMBER_DAYS] days, it will work and will be replaced with the correct text. Could you please try ?

Regards,

Tuan

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9 years 9 months ago #48008 by Bill Van Vlack
Replied by Bill Van Vlack on topic Form Tags do not work.
Yes, that works. Are there any other undocumented configurations for the other tags? Please see my related topic 'email messages'. We are not seeing [LAST NAME], and a second instance of [EXPIRE DATE]

What and where is the PHP code that makes these substitutions?

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