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Subscription Manager:Subscriptions - Search by Invoice No.
- Adam Larsen
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4 years 5 months ago #136748
by Adam Larsen
Subscription Manager:Subscriptions - Search by Invoice No. was created by Adam Larsen
When I have paper check payments come in, the name of the customer's organization doesn't always match exactly to the way they entered it when signing up for an account. But I always have an invoice number for matching. If the payment was delayed a bit, the invoice needing to be paid might be on page two of this page, and I don't see it right away.
If we could search by invoice number in the search box, that would be A+. It looks like it is already searching by user name, org name, and membership ID, but not invoice.
This seems fairly straightforward to implement and would be a really nice quick win.
If we could search by invoice number in the search box, that would be A+. It looks like it is already searching by user name, org name, and membership ID, but not invoice.
This seems fairly straightforward to implement and would be a really nice quick win.
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- Tuan Pham Ngoc
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4 years 5 months ago #136754
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Manager:Subscriptions - Search by Invoice No.
Hi Adam
I just had that feature implemented. You can:
1. Access to My Downloads menu item, download latest package, upgrade it to your site
2. Then login to administrator area of your site, access to this URL domain.com/administrator/index.php?optio...atted_invoice_number
(Replace domain.com/administrator with administrator URL of your site)
This step is needed so that the system will generate formatted invoice number so that you can enter full invoice number (prefix + number) to search for a subscription
3. If you want to search for full membership ID (enter both prefix and number path), you can access to domain.com/administrator/index.php?optio...matted_membership_id to generate formatted Membership ID to make it searchable, too
Tuan
I just had that feature implemented. You can:
1. Access to My Downloads menu item, download latest package, upgrade it to your site
2. Then login to administrator area of your site, access to this URL domain.com/administrator/index.php?optio...atted_invoice_number
(Replace domain.com/administrator with administrator URL of your site)
This step is needed so that the system will generate formatted invoice number so that you can enter full invoice number (prefix + number) to search for a subscription
3. If you want to search for full membership ID (enter both prefix and number path), you can access to domain.com/administrator/index.php?optio...matted_membership_id to generate formatted Membership ID to make it searchable, too
Tuan
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- Adam Larsen
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4 years 5 months ago #136756
by Adam Larsen
Replied by Adam Larsen on topic Subscription Manager:Subscriptions - Search by Invoice No.
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- Tuan Pham Ngoc
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4 years 5 months ago #136757
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Manager:Subscriptions - Search by Invoice No.
I just added support for it recently. So please access to My Downloads menu item, re-download the latest package, upgrade it to your site
Then do the step #2 and #3 as I described above, then check it again. It should work well
If not, feel free to submit a support ticket so that I can check it further
Regards,
Tuan
Then do the step #2 and #3 as I described above, then check it again. It should work well
If not, feel free to submit a support ticket so that I can check it further
Regards,
Tuan
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- Adam Larsen
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4 years 5 months ago #136758
by Adam Larsen
Replied by Adam Larsen on topic Subscription Manager:Subscriptions - Search by Invoice No.
Oh great! It works!
That generation task (step 2)...that only has to be done once, correct? If new invoices come in after having done this, they will automatically be searchable?
That generation task (step 2)...that only has to be done once, correct? If new invoices come in after having done this, they will automatically be searchable?
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- Tuan Pham Ngoc
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4 years 5 months ago #136759
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Manager:Subscriptions - Search by Invoice No.
Yes Adam
That will only needed for existing invoices. For new invoices generated from now on, it will be generated and stored automatically. You don't need that workaround now
Regards,
Tuan
That will only needed for existing invoices. For new invoices generated from now on, it will be generated and stored automatically. You don't need that workaround now
Regards,
Tuan
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- Adam Larsen
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4 years 5 months ago #136775
by Adam Larsen
Replied by Adam Larsen on topic Subscription Manager:Subscriptions - Search by Invoice No.
That is wonderful. Thank you so much.
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- Tuan Pham Ngoc
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4 years 5 months ago #136776
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Manager:Subscriptions - Search by Invoice No.
You're welcome.
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