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Control which plan gets which reminder/recurring/expiry/thank you email message
- Andrew Crossan
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6 years 5 months ago #117912
by Andrew Crossan
Control which plan gets which reminder/recurring/expiry/thank you email message was created by Andrew Crossan
Hello,
We have several categories of membership, and we would like to control which plan in each category gets which email.
For instance:
We have a Corporate membership category with four Plans, and if a person signs up as a Group Member on a Corporate Plan, they should receive the Welcome email. However, Corporate Plan Members should not receive Reminder emails of any kind.
We also have an Individual membership category, with two Plans. If a person signs up on an Individual plan they should not receive the Renewal notice, as these are Recurring Memberships.
At the moment, all message sending is turned off, as we do not want Reminder emails going to the Corporate Group Members or Individual Members.
How can we control which plan gets which email or not?
We have several categories of membership, and we would like to control which plan in each category gets which email.
For instance:
We have a Corporate membership category with four Plans, and if a person signs up as a Group Member on a Corporate Plan, they should receive the Welcome email. However, Corporate Plan Members should not receive Reminder emails of any kind.
We also have an Individual membership category, with two Plans. If a person signs up on an Individual plan they should not receive the Renewal notice, as these are Recurring Memberships.
At the moment, all message sending is turned off, as we do not want Reminder emails going to the Corporate Group Members or Individual Members.
How can we control which plan gets which email or not?
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- Chrystelle
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6 years 2 months ago #121124
by Chrystelle
Replied by Chrystelle on topic Control which plan gets which reminder/recurring/expiry/thank you email message
Nice idea. If you implement it, please make it possible for translated messages as well.
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- Tuan Pham Ngoc
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6 years 1 month ago #121140
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Control which plan gets which reminder/recurring/expiry/thank you email message
The reminder emails, actually, need to be setup/enable for each subscription plan. If you don't enable reminder emails for each plan, then reminder emails won't be sent to subscribers of that plan
So I think it's doable/controllable already
Tuan
So I think it's doable/controllable already
Tuan
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- Chrystelle
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6 years 1 month ago #121364
by Chrystelle
Replied by Chrystelle on topic Control which plan gets which reminder/recurring/expiry/thank you email message
The idea would be to make specific messages for each plan (one plan = one different message).
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- Tuan Pham Ngoc
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6 years 1 month ago #121369
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Control which plan gets which reminder/recurring/expiry/thank you email message
If so, this is already supported. You can edit the plans, look at Emails & Messages and Reminder Messages tab and setup messages for that plan
The idea is that if messages is configured in a plan, it will be used for that plan. If the message is not configured in plan level, the general message in Membership Pro -> Emails & Messages will be used
Hope it's clear to you
Tuan
The idea is that if messages is configured in a plan, it will be used for that plan. If the message is not configured in plan level, the general message in Membership Pro -> Emails & Messages will be used
Hope it's clear to you
Tuan
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- Chrystelle
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6 years 3 weeks ago #122210
by Chrystelle
Replied by Chrystelle on topic Control which plan gets which reminder/recurring/expiry/thank you email message
Thanks, I will check it.
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