Amount of donation in Email

The email my client receives does not include the amount in the [DONATION_DETAIL] tag. It shows up like this:

Zip 15301
I wish my gift to be anonymous
Donation Type One Time
Amount $
Transaction ID XXXXXXXX-58D3C58B-540-6EC9C

All of the other information is there. Is there some setting I am missing?

Thanks

Hi Kirk,
Please submit ticket and send your site url with super admin account. We will check the problem for you
Thanks
Dam