Dear Customers
Today, I'm happy to announce the release of Helpdesk Pro version 5.4.1 with the following changes and improvements
1. Allow select hiding any columns on any list items screen
We integrated table columns script for all list views (like categories management, tickets management, custom fields management...). With this feature, you can choose to hide any fields from the screen.
2. Improve Pre-defined Replies Feature
Allow assign pre-defined reply to all or one of the specific category instead of all categories at the moment.
3. Implemented Email Logs
Allow you to turn on email logs. That would help you to monitor emails sent from the system if needed (especially when you want to troubleshot if certain email is sent from the system)
4. Improved Plugins Code
Moved plugin layouts to separate files to allow customizing plugin output using override if needed
5. General Code Implement
Continue replacing deprecated code (from Joomla API) to it's recommended replacement to modernize code and make sure the extension continue working well with future releases of Joomla.
Please update your site to this latest version of the extension to use these improvements. Thanks for continue using our products and support our development
Regards,
Tuan
