Today, I am happy to release new version 3.5.0 of Helpdesk Pro with the following improvements:
1. Support multiple frontend frameworks
In the past, we only support Twitter Bootstrap Version 2. Nowadays, Joomla! templates are built base on many frontend frameworks: Twitter Bootstrap 2, Twitter Bootstrap 3, Twitter Bootstrap 4, UIKIT. Helpdesk Pro now supports all of the above listed frontend frameworks and it give few benits:
- Consistent styles with your whole site (in case your site is built based on Twitter Bootstrap 3, Twitter Bootstrap 4, UIKIT)
- Fast loading (no need for loading twitter bootstrap 2 anymore if your site template is built base on Twitter Bootstrap 3, Twitter Bootstrap 4, UIKIT)
If your site is built based on Twitter Bootstrap 3, Twitter Bootstrap 4, UIKIT, go to Helpdek Pro -> Configuration, change the following settings to use these improvements:
- Set Load twitter bootstrap config option to No
- Set Twitter bootstrap version config option to the use the frontend framework you are using on your site (use by your site template)
2. Support comment editable on template base on twitter bootstrap 3 template
Helpdesk Pro has an option to allow editing comments/replies in a support ticket. In the past, if you are using a template base on twitter bootstrap 3, this option does not work because there is conflict with bootstrap 3 template. It's now fixed in latest version and this feature will work well
Please update your site to this latest version of Helpdesk Pro to use these improvements. Thanks for continue using our products and support our development.
Regards,
Tuan
