Hi Antonio
That will require small modification to the code. Open the file components/com_helpdeskpro/views/ticket/tmpl/default.php, line 372:
Code:
<?php echo $this->item->username; ?>[<?php echo $this->item->user_id; ?>]
Just remove the part
[<?php echo $this->item->user_id; ?>] from the above code and It will work well
Tuan
