Checkout buttons missing

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9 months 2 weeks ago #164168 by Chris
Checkout buttons missing was created by Chris
When registering for an event you select check out fill out all the information. Select a payment processor but there is no process or cancel buttons. Well they are there just not visible. See attached image You can click in the area and process or cancel but customers can't see them and don't know what to do.
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    • Tuan Pham Ngoc
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    9 months 2 weeks ago #164175 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Checkout buttons missing
    Hi Chris

    I guess this causes by something from your site template. Please submit a support ticket sending us super user account of your site and link to the page. I will ask my template developer to look at it and get the issue sorted for you

    Regards,

    Tuan

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    9 months 2 weeks ago #164178 by Chris
    Replied by Chris on topic Checkout buttons missing
    Ok will do. And that was my thought as well but all the other buttons are displaying.

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    9 months 1 week ago #164254 by Chris
    Replied by Chris on topic Checkout buttons missing
    So anyone have any other ideas? I checked the site and the the template is loading all the other buttons within the event booking system. Just not the checkout and I think it is a cancel button.

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    9 months 1 week ago #164273 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Checkout buttons missing
    Hi Chris

    Sorry for lately response. It is new year holiday for us these days, so we are slower on support than usual

    I'm glad you figured out the issue yourself and got it sorted

    Regards,

    Tuan

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