Webhook from Stripe not working

  • Erick R Anderson
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11 months 2 weeks ago #158509 by Erick R Anderson
Webhook from Stripe not working was created by Erick R Anderson
Hello, I've setup the webhook in stripe using 
domain.com/index.php?option=com_eventboo...od=os_stripecheckout
with domain as my website.
I've connected the API keys, and the secret key. 
I've set it to look for the "checkout.session.completed" in the stripe webhook.
It's not counting stripe payments in the event registrants, and it's not sending emails out for stripe payments from the website.

This is the webhook error on stripe I get :
Response
301 ERR
Code:
Invalid encoding: ISO-8859-1 Help!

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11 months 2 weeks ago #158512 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Webhook from Stripe not working
Hello Erick

Exactly what's the webhook URL ? Look like there is something wrong with the entered URL and it causes redirection when Stripe sends webhook notification back to your site.

So please check the webhook and correct it. Sometime, your site may redirect from http to https, or from a www to a none www URL. So check and make sure the URL is configured properly

Regards,

Tuan

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11 months 2 weeks ago - 11 months 2 weeks ago #158514 by Erick R Anderson
Replied by Erick R Anderson on topic Webhook from Stripe not working
Last edit: 11 months 2 weeks ago by Erick R Anderson.

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11 months 2 weeks ago #158515 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Webhook from Stripe not working
Please update the URL to www.lakestates.com/index.php?option=com_...od=os_stripecheckout

(Seems your site force www in URL, so it causes the redirection)

Tuan

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11 months 2 weeks ago #158516 by Erick R Anderson
Replied by Erick R Anderson on topic Webhook from Stripe not working
Alright, i'l update that and see what happens.

Thanks for the quick response!

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11 months 2 weeks ago #158517 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Webhook from Stripe not working
It should work well. Remember to get Signing Secret from the webhook URL and enter it into Signing Secret parameter of the payment plugin and it will be fine

Regards,

Tuan

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