Request more tickets than available generates problem

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 days 23 hours ago - 2 days 22 hours ago #173790 by Martin Herzhauser
Replied by Martin Herzhauser on topic Request more tickets than available generates problem
This message contains secure information
Last edit: 2 days 22 hours ago by Martin Herzhauser.

Please Log in or Create an account to join the conversation.

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 days 5 hours ago #173798 by Martin Herzhauser
Replied by Martin Herzhauser on topic Request more tickets than available generates problem
Oh I see you made a booking...could you reproduce the problem I mentioned?

Please Log in or Create an account to join the conversation.

More
2 days 5 hours ago #173799 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Request more tickets than available generates problem
Yes. I were able to reproduce it. It is quite hard (since you do not collect members information) but I will try to correct it

Tuan

Please Log in or Create an account to join the conversation.

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 days 5 hours ago #173800 by Martin Herzhauser
Replied by Martin Herzhauser on topic Request more tickets than available generates problem
Sorry for that...
Perhaps to explain what we are doing (hopefully my english is good enouh for that):
We are a danse sport club, which main theme are competitions in a special danse style. But every one or two years we are producing a musical or dinner show in a arena in our village and for this we are selling around 500 seats a day...there is no need to now every guest, just the contact of the person who ordered the tickets. And due to the circumstance that the age of our guests is spreaded between 16 and 80, we have to keep the order process simple (even what is a mailadress is for some people hard to understand). But we cannot prevent online sale anymore nowadays...

Please Log in or Create an account to join the conversation.

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 days 4 hours ago #173801 by Martin Herzhauser
Replied by Martin Herzhauser on topic Request more tickets than available generates problem
Oh what I want to add:
In this test scenario you can also see the problem what I mentioned in the other topic:
The waiting list has a count of 3, but if you order 2, the button for waiting list reservation is gone. There it seems that the calculation is wrong somewhere.
I just deleted out your registration if you want to see it on your own.

Please Log in or Create an account to join the conversation.

More
2 days 4 hours ago #173802 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Request more tickets than available generates problem
Hi Martin

What's the registration type you set for the event? Maybe you set Registration Type to Only Group Registration ?

Tuan

Please Log in or Create an account to join the conversation.

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 days 3 hours ago #173803 by Martin Herzhauser
Replied by Martin Herzhauser on topic Request more tickets than available generates problem
Yes indeed but with a minimum amount of 1

Please Log in or Create an account to join the conversation.

More
2 days 3 hours ago #173804 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Request more tickets than available generates problem
For the button not being displayed issue, I should have it fixed by now. Could you please download latest package and update it to your site, then check it again?

Regards,

Tuan
The following user(s) said Thank You: Martin Herzhauser

Please Log in or Create an account to join the conversation.

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 days 1 hour ago #173807 by Martin Herzhauser
Replied by Martin Herzhauser on topic Request more tickets than available generates problem
Works perfect. Thanks a lot.

That's what I call agile development... ;-)

Please Log in or Create an account to join the conversation.

More
2 days 1 hour ago #173808 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Request more tickets than available generates problem
Great. Thanks for confirming. The issue with Back button is harder and will take more time for me to get it sorted. Please be patient and wait for me

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc