Booking fee

Hi Guys 
This one is a one so far out left field you can't see it
I have multiple users complaining that when they book it makes up an amount which is different to the event price
Personally I think the browsers are using saved data when completing the form, but have no evidence of this, yet I have other users who manage to book places without any issues
Has anyone had similar issues?

TIA 
Pat
 

Hi Pat

It's hard to know unless you have a reliable way for us to re-procedure the issue ourself

Tuan

I think it's more about education than anything else
I'm going to do a how-to video as a help
I've tried to tell them to put a username and password on the booking page, but they know best that it breaks it's our fault they won't listen
I'll monitor it this end and then see if the offenders can sort it out after being shown how it should be done

Thanks for the reply

Pat

OK Pat. If we could help with anything, please don't hesitate to ask

Tuan