- Posts: 220
- Thank you received: 13
Incorrect/Confusing Email
- Arbind Bhagat
- Topic Author
- Offline
- Elite Member
-
Less
More
1 year 4 weeks ago #165183
by Arbind Bhagat
Incorrect/Confusing Email was created by Arbind Bhagat
A user registers for an event and chooses Offline payment method. The user then receives the event-confirmation-email.
An admin later sends the request-payment email from the backend and the user receives a link to pay online. The user clicks the payment link in the email and pays online.
Then, the user receives the registration email from "user_email_body" setup. This is not correct and is confusing. Instead of the event-confirmation-email, in this case, the user should receive another type of email, something like, payment confirmation email. So, I think, there should be another set of emails, like "payment_confirmation_email_body" and "payment_confirmation_email_subject" for this use case.
Is it currently possible to do it?
An admin later sends the request-payment email from the backend and the user receives a link to pay online. The user clicks the payment link in the email and pays online.
Then, the user receives the registration email from "user_email_body" setup. This is not correct and is confusing. Instead of the event-confirmation-email, in this case, the user should receive another type of email, something like, payment confirmation email. So, I think, there should be another set of emails, like "payment_confirmation_email_body" and "payment_confirmation_email_subject" for this use case.
Is it currently possible to do it?
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
1 year 4 weeks ago #165185
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Incorrect/Confusing Email
Hi Arbind
It will just uses the standard email (same as the email user receives when they register for the event and make payment using online payment method such as PayPal...)
We do not have a separate email available
Regards,
Tuan
It will just uses the standard email (same as the email user receives when they register for the event and make payment using online payment method such as PayPal...)
We do not have a separate email available
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Arbind Bhagat
- Topic Author
- Offline
- Elite Member
-
Less
More
- Posts: 220
- Thank you received: 13
1 year 3 weeks ago #165208
by Arbind Bhagat
Replied by Arbind Bhagat on topic Incorrect/Confusing Email
OK. I will add it in the Feature Wishlist. It would make my life so much easier.
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.